Nobody was helpful and the only discount I was offered was for them to try and get me in a bigger truck to spend more money. When I found the truck I needed magically the discount wasn't available anymore in a span of 5 minutes. I drove over 2 000 miles in 3 days and the only part of it I regret at all is having to deal with uhaul. The truck wandered everywhere. Had multiple humming noises at anything over 55, the mirrors were stuck so I couldn't adjust them to a good spot too see. Overall I would never go through uhaul again and will recommend everyone I know to go elsewhere.
tristan k
Servco
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lebanon, OR 97355
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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No hassle experience!
PERRY SMake sure the truck is safe .
Christine MThe check out process to verify condition were blurry. The csb was not clean. We had to dispute the condition for every picture. On drop off it asked for the condition and was not going to bother with them asking me the condition after drop off other than to say it was ok for the next customer. Not a good check out process.
Shilo CThe online process was absolutely ridiculous this time. Please note, I've used the online service before and it went great. The customer service this time was horrendous. I shouldn't have had to have 4 different types of verification to verify my identity. It shouldn't take over an hour to check in. Which, a friend gave me a ride during her lunch and ended up late to work. When I'm asking why my verification isn't sufficient and stating I don't understand, I should be provided some kind of clarifying information. Instead, I received the same repeated response of, "please submit an additional verification. Thank you!" Rubina was incredibly unhelpful, dismissive, and flat out ignored my questions repeatedly. This experience has made me never want to use uhaul again.
Josey K