Went to the drop off location as described above, went into the store but was told they didn't have the proper paperwork to return the trailer and didn't know how to do it otherwise. The store employees didn't inspect the trailer and offered no help whatsoever in taking the trailer off the vehicle. The trailer was not equipped with a trailer jack and with the length of the trailer and tongue it is very heavy. Luckily I am of above average strength but still, manually lifting it off the truck hitch isn't something the average person could easily accomplish and is dangerous in my opinion and could cause unnecessary injury. There needs to be a jack installed on the heavier trailers, something Uhaul might wanna consider. additionally, If county market cannot or is unwilling to train their employees properly then perhaps having a Uhaul location isn't for them!
GALEN M
County Market 458
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lewistown, IL 61542
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Everything was excellent, everyone I talk to through uhaul was very helpful and pleasant
Cassandra R2 people being trained there is not enough. Austin was extremely good it’s just that they had to call him to take care of it
Valerie CHad good car dolly and had no trouble with it. it was in excellent condition.
JACK TYou over charge!
Randy J