I completed check out online and said NO to all extras they try to ad on. I told the guy to his face I did not need blankets or dollies. They were in the truck. We did not use them. They charged me for the extras. They purposely leave the items in the truck so they can upcharge you. I try to call to reverse charges and they don't answer my call. Then when I leave a message they pick up and act like they can't hear you.STEPHEN H.
Moving Truck Rental in Lexington Park, MD at Aldridge Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lexington Park, MD 20653
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - jeu : 9h am à 5h30 pm
- Ven : 9h am à 6h pm
- Sam : 8h30 am à 3h pm
- Dim : 10h am à 2h pm
Heures d'ouverture spéciales
- 5/9/2021: Fermé
- 5/15/2021: 8h30 am - 1h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lexington Park, MD 20653
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Steering mechanism was loose and the truck was difficult to steer, seems dangerous.Herbert S.
The storefront staff was great, but the national UHaul system failing and there being no backup plan was unacceptable.Michael P.
returned via phone. did not enter facility as it was closed when we returned the truck (0830 on a Monday)Dan B.
Better customer service!!Diron W.
The overall experience was fair at best. The location is unique. The rental had low mileage but however... the interior wasn't 100% clean. I did even remotely get the feeling the rental was well cleaned or wiped down to prevent the spread of any germs or even COVID-19. It was nasty and I returned the truck 5 hours earlier then requested. Hope this helps!steven W.
The tires always flat.. bedZen A.
Mike was professional, polite answered all my questions, gave helpful advice and to the point. Service and equipment was top notch. Will rent your trailer again as needed.Donald M.
This is not the first time I have dropped off at Aldridge Auto. The location is perfect for maneuvering a big truck and trailer. He was extremely helpful and kind. It's not always the locations that are the problems. It is U-Haul. I drove a truck with a trailer from Virginia to Maryland and was fortunate the trailer did not disconnect from the truck. The coupler was busted! I had no idea. The guy was great and I appreciated his help. Thank you!KARA R.
The employees are professional and efficient.Russell N.
Easy & Quick check in. Explained everything pertaining to the return details throughly!Lisa M.
very hard to find, failed to put my rental items in truckMichael G.
Was not provided with trailer that was reserved yet still charged for it. The trailer I reserved had a flat tire upon inspection.Tucker R.
Office was very dirty and the gentleman that was helping me was unclear with questions and acted as if I knew the mentioning behind them. He also didn't explain how to hook up, he just did it himself and I had to figure out how to install and uninstall the trailer.Matthew H.
Employee was beyond rude, threatened me with bodily harm and overcharged my debit card for which I am disputing. I will be pursuing charges and plan on having this uhaul representative arrested for communicating a threat or whatever is applicable for this offense. This uhaul location is dangerous and I was scared for my safety and left as quickly as I could while being yelled at with obscenities. DON'T GO THERE FOR ANY REASON!!Robert R.
We had TWO flat tires on the trip not just oh no they are flat but full going 50 MPH BLOW OUTS!!!!! The equipment was absolutely the worst we have ever used and this is not the first time we have moved. The steering wheel in the U-Haul had so much give, that in order to go straight it was turned at least 20 degrees to one side or the other. The trailer wasn't adequate for the trip for towing. Each time we had someone come and change tire and explained to them how the vehicle was driving they said something is definitely wrong and it should ABSOLUTELY NOT be driving like that. Would never recommend U-Haul again in all honesty. One flat tire is one thing two means they are neglected!!!!Jeff S.
The office was filthy, the attendant was polite but appeared disinterested, I specifically asked what time they closed and was told 3pm. I returned the truck 3 hours early at noon and no one was there. I came back at 1pm and 2pm and no one ever returned. I left 2 messages and never received a return call. Very disappointed with the service. Will never rent from that site again.THEODORE V.
The office facility was not clean nor well-maintaned.Joanne D.
Very helpful to put my reservation in after it ha been canceled. Get more equipment!James S.
Make the office space neater.Janae B.
The gentleman checking me in made the process quick and easy.Larry P.
No one called back despite multiple messages left on the "anonymous" answering machine number... No obvious spot to drop off trailer off hours despite Uhaul app saying i couldBruce G.
Great and professional experience!edward G.
The Greensboro location could use some employee training other than call the number.Charles R.
App complicates some aspects of rental instead of making it simple.Curtis C.