Make sure the truck is in working order. I didn't make it 40 miles truck broke down on the interstate. And had to wait 3 hours for a maintenanc to show up to tell you guys that it needed to be towed. I told you to began with it had to be towed. Then had to wait 3 hours for the tow truck to show up. After I get towed to the location let me remind you I been sitting in this truck for 6 hours you tell me you need it unloaded within 4 hours. So when the tow truck comes and gets the truck I can't get my deposit because the truck hasn't been returned to the U-Haul store. I would like a total refund of what I paid. I paid cash also. And a free two day use of a truck with 170 miles which I never put on the first.Bethany H.
Feel Good Floors
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lexington, TN 38351
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- 4,0 - Cote moyenne des clients
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One guy was nice and helpful but when we returned truck, there was a guy who was ill, huffy puffy because he was having trouble with software and had to get others to help him straighten it out. He was surely showing his anger and being pissy.Jennifer B.
Derrick and Tiffany were very helpful and friendly in helping us get the return processed after a long trip from Colorado. We had to take some extra time on the road due to our inability to drive long days but they made sure the extra time was not charged excessively. Thank you both. We are glad to be new neighbors of such helpful and friendly people.ALAN K.
Everything was great! No improvements needed at this location. They had me ready to when I got there and the staff was awesome!Shiloh T.
Chains were improperly installed by employee at Feel Good Floors/Uhaul.Robert H.