We were told that the contract had to be written a certain way because of their computer system, and that it would be corrected when the vehicle was returned. That never happened. We were also told one price, but the actual charges did not match what we were led to believe. They do not simply charge $25.99 per day—the mileage charges and additional fees can add up quickly and were far more than we expected. Our experience was extremely disappointing. We feel we were overcharged and that the pricing and contract terms were not explained honestly or clearly. Be very careful, read every detail of the contract before signing, and make sure you understand all mileage, deposit, and additional charges. Based on our experience, we would strongly recommend getting the full cost in writing before renting. 5 day rental. 551$ 99 dollars a day, mileage, 75 insurance, 5 dollars here and there for misc. things. I guess my recommendation would be to pay cash and they will expect a deposit and do not expect a return on the deposit.
Daisha G
Aubuchon Hardware #097
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Lisbon Falls, ME 04252
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisCustomer service was very friendly and professional. They don't have a large selection of vehicles. However, they had what I needed!
Geoffrey DThe check engine light was on and the vehicle was dirty. Was unable to leave at my scheduled pickup time and received the truck an hour late. Paid 600 for moving help and they were standing around over an hour. Then the truck kicked and bucked and ran really horrible. I’m not happy and it used way more fuel to go 37 miles than it should have. Not happy at all
Phil MWeb page did not work so could not self return.
James RSee above comments on drop off
Daniel C