While the vehicle and the location were great, the UHaul app was a disaster. I had some difficulty picking the vehicle up using the app, and I was unable to get the app to accept a photo of the mileage and gas gauge when I dropped off. An hour in the cold and dark fiddling with my phone was not the way I expected the drop off to go. In the end, I called the UHaul help number and was told they would 'make a note' on my account referencing my problem, and I then dropped the key in the box and left. My receipt came this morning and everything was correct. It seems the app process is unnecessary and inconvenient?
valan C.
Moving Truck Rental in Littleton, CO at Pak Mail
(Concessionnaire U-Haul dans le voisinage)
8601 W Cross Dr F5
Littleton,
CO
80123
(& Wadsworth)
(& Wadsworth)
Services dans cet établissement :
Pour nous contacter
8601 W Cross Dr F5Littleton, CO 80123
(& Wadsworth)
Services dans cet établissement :
Heures
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 3h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Littleton, CO 80123
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Make the key box easier to locate
Scott S.- Rating:
- 2.0
Nothing. Very friendly service
Diana G.- Rating:
- 5.0
The location is difficult to find inside the shopping center. Better signage needed
Alaina S.- Rating:
- 5.0
Fast and friendly... Everything went perfect! Thank you.
Lori L.- Rating:
- 3.0
The only problem I had at Uhaul was the time it took to check the truck in the computer. The internet kept going down, so it took almost 2 hours from the time I entered the store til we left.
KIMBERLY V.- Rating:
- 5.0
Best experience I've ever renting a U-haul rental.
Shane N.- Rating:
- 5.0
Don't put the dolly and blankets in the truck!!! When ordering you offer that option. Let people chose them. The dolly is in the way when loading as is the big wag of blankets hanging on the wall!!!
Kristin B.- Rating:
- 5.0
It was easy an convenient. Can think of nothing to improve.
Lisa I.- Rating:
- 5.0
they were very helpful
MARIAN W.- Rating:
- 3.0
There are way to many steps to get the truck online. Very confusing.
Lee B.- Rating:
- 1.0
Make sure vehicle is road safe .6 tires had to be changed and my passenger mirror flew off Within 2 hours driving on highway.
Brent R.- Rating:
- 5.0
The 24/7 contact less pick up was frustrating beyond belief. The associate that assisted us was nice, and put up with my grumpiness. However, the verification process could have been started prior to the morning of pick-up. It delayed our move an hour and we weren't able to get everything accomplished we needed to.
Maury H.- Rating:
- 3.0
Our truck did not have the additional equipment we reserved on the truck. We attempted 4 times, to contact U-haul, at the time of pickup, but were told that there were "Technical Difficulties" and the line hung up. Approached the representative in the U-haul affiliate store, we were told there was nothing they could do. Very frustrating. Truck out of alignment.
ERRIN E.- Rating:
- 1.0
We booked the truck to be picked up in Henderson. Got there and were told we had to go to Littleton (an hour across town). Then got there and were told our reservation had been cancelled because we were past our reservation time. Had to call and have a new reservation set up and because of the location change we went over the mileage limit and were charged for that. The truck reeked of cigarettes and the wipers were not functional and the truck was dirty.
Ted P.- Rating:
- 3.0
Fix the software so that it doesn't error out on reservations and check-ins multiple times when all fields are filled and correct. The service person tried to make my reservation three times and got an error at the end each time. It must have worked one of those times because I did get a confirmation email. It errored out on me three times also when trying to check in. Again, it must have worked at least one of those times because I did get an email that my changes were saved.
VAN L.- Rating:
- 5.0
This Pak Mail location has assisted me several times. Always a great experience!
ED S.- Rating:
- 5.0
The proprietor here is top-rate. I've rented from this location several times and have had nothing but excellent experiences.
Patrick C.- Rating:
- 3.0
I have used this location a couple other times and was satisfied. This time it was different... I had set up the appointment well before I arrived and in the past it took two minutes to get my keys and go. Yesterday it felt like he deleted my reservation and redid everything to book me. It cut into my schedule by 20 min. Then when I returned the vehicle I realized that the gas gauge was wrong when he gave me the vehicle. He had it at 3/4 full and when I stopped to get gas it was down to 1/4 tank. I had only put 40 miles on the vehicle so I proceeded to add 6.25 gallons of gas to the truck which should have been sufficient for 40 miles. The gas gauge did not go back up to where he said it was originally. I showed him the gas receipt and he said "he did not need it" and he then proceeded to still charge me $22.12 on top of the $15.00 I had already put in the tank for 40miles. I have never had this type of problem before, but this experience was just not up to par. I will be going to another location for my future rentals. I rent a truck about once or twice a month for my staging business.
JEREMY C.- Rating:
- 3.0
Please have the large white advertising cover out of the windshield when I go to unlock the truck.
Jonathan W.- Rating:
- 5.0
Windshield very dirty, bug stains from past renters couldn't be cleaned by wipers alone. Tried to clean at service station, but really baked on.
CHARLES H.- Rating:
- 2.0
Better indication of where the truck was supposed to go. It's weird to just park it in the middle of a lot. Had another truck not been there, I may have spent a lot more time trying to figure out where to go.
Michael L.- Rating:
- 3.0
After going to the county line and university location to find out we had to go to this location put us back 3 hours in our move. The uhaul only had 1/4 gas and already being late had to stop for gas. Not a fan and really would like a credit toward the 200.00 we paid for such a inconvenience.
Jeffrey L.- Rating:
- 4.0
n/a
JAMES B.- Rating:
- 3.0
Mobile pick up and drop off was HORRIBLE. Took 40 minutes to get into truck and 30 to drop it off, the system kept making us start over during each process and it was not a connection issue. Will never use again.
Steven Y.