Guy barely spoke English. No assistance provided with trailer hookup. Had to speak to someone over the phone to confirm the reservation. No one in person there could do it. Lights on trailer did not work. I returned the trailer a couple of hours late due to the lights on the trailer not working and was charged an entire extra day.
James P
Jass Gas LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lodi, NJ 07644
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Every process is so smooth with this location. Staff were friendly. Only the issue was the engine check light was on. But the driving was good!
YOUNG SOnly gripe is I couldn't check in via the Uhaul App. The app couldn't find the location. But the employee @ Jass Gas LLC were able to help me quick and efficiently.
gerry gThe location name was changed to Delta Gas Station instead of Jass Gas which caused some confusion.
MAHER IThere was only one person at the place both pumping gas and taking information for the rental so what should have been a quick, seamless transaction turned into a 20 minute ordeal with him running back and forth between me and the gas pumps. I also returned the truck to his location an hour and a half after I rented it and get a phone call almost 24 hours later asking if it was returned. So the attendant at this location never checked the truck back in once I returned it. How am I to be confident that someone else didn’t use this vehicle after me and that it would be my responsibility for mileage, gas or God forbid they had an accident. This place was picked out of shear convenience to where we were needing to go and a little desperation but it ended up being a big disappointment.
DANIELLE V