App not responding messages would appear every 5 seconds after I started the pick up. Same with the drop off. Would never use again. Im thankful for the staff at Logan Community Thrift & Consignment for helping me (A++) because the app has me sooo pissed off I was ready to go somewhere else. Besides the app, Uhaul provided a great service. Thanks
Aaron A
Logan Community Thrift & Consignment
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Logan, OH 43138
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Lots of issues this time, Nikki told me I needed to hook up my own trailer which wasn't an issue but when I told her she was actually supposed to do it she got upset. When I went to return the trailer the following day (before my rental period was up) I had issues with the app so I so I stopped in and let them know that the trailer was back and I couldn't get it checked in, they informed me that they would be sure to get it checked in. Fast forward to today I get a receipt with $70 I. Additional charges, when I called to get the issue rectified I was told that there policy is to charge for returns they do no matter what and that she knew5the trailer needed swept when I picked it up but since she had to sweep it somebody was going to pay for it. Very unprofessional and I will not return to this location
PATRICK HLocation was great. Costumer service was not helpful at all with any of my issues.
MARTIN FDid not have trailer ordered, had to accept substitute. Location is difficult to manuver i to to pick up trailer.
DANIEL JNothing... Sarah was so knowledgeable, incredible, helpful, courteous, personable. Such an asset for U-Haul!
MARGARET O