Christine hepled me when checking in because I was not sure how to use the phone checkin- and she was so helpful- even getting all of the other cars dropping off/picking up trucks to park so as to keep it the easisest for everyone- she took the time for everyone. Also booking with the individuals on the phone from Uhaul, including Kayla, (and I think Jessica?!) and were all helpful with the many questions I had as I had not rented a truck before. The checkout on the phone was complicated and took three of us to figure out, but otherwise the customer servicewas very kind! Merci.Claudia P.
Moving Truck Rental in London, ON at Wonderland Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
London, ON N6L1A7
Services dans cet établissement :
- Lun - ven : 9h am à 5h pm
- Sam : 9h30 am à 1h45 pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/24/2021: Fermé
- 7/1/2021: Fermé
One-Way and In-Town Local Rentals in London, ON N6L1A7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck I rented had no A/C even though it was equipped with A/C. When you moving a bunch of stuff, it's kind of nice to cool off while you driving. Kind of disappointed that the A/C was not working in this truck.BRAD P.
Wiper broken..window and side mirror dirty Inside cab bad smell... I am not any comment anymore????hung gu K.
Christina was absolutely awesome. Very informative and offered helpful suggestions. She made the experience amazing.Kim W.
I had a LOT of trouble returning boxes that I purchased at this location. I was told that I had to return them at the main U-Haul location on Clarke Road. But when I drove completely across town to the Clarke Road location, I was then told that there was a problem with how the transaction happened and I was only able to get in-store credit for my boxes. Then when I asked for the in-store credit on the day of my actually renting the truck from this location, there was some kind of problem with the calculation and I ended up getting $10 less than I thought I deserved. All-in-all, returning boxes that I purchased at this location was a huge headache.Dwight B.
Thanks ladies for your kind words and actions..DEAN, K S.
All went well with no issues and the truck worked out perfectly it was clean when I picked it up and I cleaned it to the same before I dropped it off and thanks for the great service. KenKenneth O.
Email I received as confirmation gave me a different address for picking up my equipment. My email stated SSS detailing, it was at wonderland mini storage. I then showed up 5 minutes early to go through the process so I would be able to leave on time as I had a time limit for picking up my items. I stood outside for about 20 minutes before being given a code, which then didn't work, because I had been told the wrong pick up location. I called to figure out what was going on and the man on the phone was very rude and snarky. The only good thing about this experience was that the truck was clean. I'll never be using uhaul again.Shayna P.
It would have been nice if they opened a little earlier.tennis C.
The exterior of the truck was very dirty. Difficult to see out of the side mirrors.John M.
Very kind ,very helpful and friendlyMalcolm F.
Always a pleasure dealing with Leanne and her crew at this location!Andrew S.
Make the office entrance a little more visible from the street. I find it confusing because it was behind the gate.Joe S.
The worse experience ever .she first gave a truck that totally unsafe for drive at all and when I returned back to her to change it she was very angry and yelling at me that I will Cher get you the miles you drove . The second one was also bad ,when I returned back I topped it by gas that costed me 20 dollar in only 20 miles drive .i told her about that she smiles at me said it not economic.but I think she lied and the truck was not topped before I receive itAdel E.
Very helpful staff.Phil D.
Rep was very kind and helpfulEric C.
Happy Halloween ??Sharon G.
Leanne was very helpful with all our needs. She explained everything quite well when using the truck! We will definitely be back when the need arises. Thank you for all your help!!Richard B.
Great help with pick upPhil D.
Staff at the counter struggle with my rental Took about 45 minutes to get going Once I got the truck, it was in very bad condition Extremely loud (I had to buy ear plugs). And horrible gasoline smell Call the 1-800 number, was on hold for 45 minutes before line cut off. Sent an online request for road side assistance -no one ever contacted me. I have to say, this was an terrible experience from the get go and will most likely never use U-haul again!Jon F.
Always a pleasure to deal with the staff at this location, shout out to Lee Anne for sure. Can't figure out why I have to call this location to book a truck. When I try on line I never get this location to come up, even when I put Postal code for this location in to the search engine.Andrew S.
very pleased with receptionist & price, would not hesitate to use them againJanet C.
It took 30 minutes to reserve due to computer issues in making the reservation on my visit July 10th. I confirmed on line and did not risk identity theft by sending my picture. I objected to your online picture sending of my drivers licence but was given no choice, although your online site says optional. No server is 100%. secure. On the pick uo although completed online it took about 35 minutes to complete the pickup.... The people are great, the computer tools suck or training provided. I object to my driver's license image being on a server. I want ti removed as our business is completed. Will you delete my driver license image. Please confirm. Presenting it at the pickup location for verification should be enough. Identity theft is no joke and has happened to two family members. It creates years of havoc. Your server will be hacked as all other have... To protect the customer the image data shoulld be deleted after successful rental and return and final payments cleared. My email is Domv@live.ca.Dominic V.
Randy so friendly and very good customer service.Thishanthan T.
I wouldn't recommend UHaul at all because I booked online for a pickup at a specific location - 479 Highbury Ave London - and received a phone call the day before telling me I would have to pick it up here instead, 20 km away, taking 20 km away from my allowed kms and taking nearly an hour of my time. Additionally, the truck only had 1/8 of a tank of gas and I am required to return ti with the same amount of gas. How is anyone supposed to guess exactly how much gas they should pump into a vehicle they have never driven before to bring the tank to exactly 1/8th??? The vehicle should have a full tank so that it can be filled and returned. Ridiculous all around! The only good thing I can say is that the woman at the desk here was very nice.Scott P.