I got there during office hours and tried to do the paperwork in person. The staff told me to do it on my phone. It took more than 30 minutes of trying due to your incredibly slow servers and eventually the staff just helped me with the paperwork in person which took 3 minutes. Then they told me that as long as I had the truck back before they opened at 9:00am I wouldn't be charged an extra day. I dropped the truck off at 6:00am yet was still billed for an extra day. I tried calling them to dispute the bill but they told me to call uhaul. Uhauls customer service line is not working and the service tells me they're experiencing problems and to call back later. I wrote an email to uhaul as well. The experience has been pretty frustrating. As it stands now I'll do my best to avoid uhaul the next time I need to move.
Location de camion de déménagement à Longmont, CO chez Clover Basin Self Storage
Déménagement en provenance/direction de Longmont, CO 80503? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Clover Basin Self Storage. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Clover Basin Self Storage
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Longmont, CO.
Location de fourgonnettes et de camionnettes à Longmont, CO
Les fourgonnettes et camionnettes de location U-Haul de Longmont, CO sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Longmont, CO 80503. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Your representative was well informed, plesent and essential to my rentals success. Love the idea of online rental, but I did not have a clean setup. Will rent again, Thank you
Charged for a cleaning fee when I left truck clean. Possibly hit wrong selection when checking truck in but raised issue and still no call regarding the erroneous charge.
Lance did a great job setting me up and my move was successful.
Only difficulty is your website. Not so user friendly. Thanks
Wes, in the office, was incredibly helpful. Had a bit of a snafu on the contactless pick up. He got it all figured out. Great customer service.
Customer service was excellent
Upon arrival, the site manager was not at the office come time for my 10AM scheduled pick-up, but as soon as I called, he had arrived within 10 minutes. Otherwise, he was very assisting with the vehicle, how to return the vehicle, and where to place the key if it happened to be after hours.
The odometer was incorrect on the contract.
The man who runs the store was absolutely rude and should not be the representative of any business. He was 20 minutes late providing access to our rental. He yelled at ME because â€œit's the beginning of the monthâ€ and there was a lot going on. We all work in customer service to some extent and I would be fired if I blamed customers for my bad day or poor planning. I've never had an interaction like that before.
The staff were really friendly, efficient and helpful. Would definitely use them again.
Offer a little more instruction on the truck .Didn't need the handdolly, but she didn't know how to take that off the charge, or print a detailed receipt.
Very personable staff!
Will rent from you again in the future.
Truck wasn't clean as supposed. I opened the door and it was all dusty and some leaves were there. I have to swiped before get my furniture in there. Also the counter person needs to be a little more informed about how uhaul works.
Very nice people and helpful as well!
Wanda was fantastic!!!
We made our reservation in person at one location but were sent to Clover Basin due to our reserved truck not being available for the time and location we booked it. We informed both locations, when reserving and when picking up that we required the truck until a specific time in the afternoon. Staff was polite however tried to talk us into returning the truck at an earlier time because trucks were overbooked. Even the next day, we still received a call asking if we could bring the truck earlier. We felt harassed even though we explained our requirements for keeping the truck. If U-Haul does not have enough trucks to meet the need, then don't make overlapping reservations.
The employees at this location had such incredible customer service!!! -- Especially the owner! They made my experience quite enjoyable.
Be sure to inspect truck before leaving facility... My 26' truck had damage (I bought the damage waiver, so it was no big deal)... but it had me questioning myself, then I noticed that the damaged areas had been marked by U-Haul. Also note that the "standard" damage waiver does not include overhead damage. Also, the 26' truck has a very "hard" suspension, and if you carry coffee in a normal cup with a lid, coffee will splatter all over if you are driving on a concrete-paved interstate (bring along a good supply of paper towels...)
I recommend the staff at Clover basin highly, they were very kind, understanding, and helpfu! Uhaul as a company could begin by having the correct truck which was reserved several weeks in advance. Then, you could improve by having the truck available for pick up close to where it was reserved. You can improve your customer service call center by teaching them to be polite and respectful. You could further improve by not double charging customers for rentals and refusing to refund the over-charge until the customer calls a high-up manager. We will never use U-Haul again and will never recommend your services.
The staff at Clover Basin was amazing! We would use their services in a heartbeat. Although the staff at Clover Basin was very kind to us, our entire experience with uhaul has been extremely frustrating. You did not have the right size truck, you did not have the right pick up location (we had to drive an hour) and you overcharged us twice. Your customer service center workers were extremely rude and were unable to assist with our situation. We will never use U-Haul again.
Great experience as a customer, no issues at all.
My family has used the Clover Basin Self Storage units twice over the last year. Both times we worked with Jason, and he is great to work with. He's knowledgeable, and incredibly helpful. Moving is stressful, and hard work, but Jason has made those experiences easier. Would highly recommend this location. Units are tremendously clean, and you can tell dedication goes in to each and every detail of the property.