Great job!
ron D.
Dave Ducharmes Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lowell, MA 01852
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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This was one of the better uhaul experiences I've had. I think the smaller locations work better than the large uhaul stores.
David N.Van was left for us to pickup with Mobile after hours. Went very smoothly and Ron was great to work with and very friendly and customer focused. Mobile is the way to go for the quick need, especially if it's a later in the day pickup/return. Thank you.
Timothy M.Being asked about the location, as opposed to the UHaul business transaction is a bit unfair as my bigger beef in this experience was not with Ducharmes Auto (they were very friendly, sympathetic, and helpful during my daytime mobile check-in, and allowed us to leave a car on the lot while we used the truck) but with the mobile check-out/check-in process. While I thought I had completed the administrative side the day before in making the reservation, setting up the account, entering drivers license information, etc., I was annoyed that while sitting on site to pick up the vehicle I had to take a selfie and pictures of my license, provide two contacts (for call and verification - my contacts received a text that they would be called, but were not), and walk through other check in tasks before getting the code to pick up the truck. I was expecting something closer to a ZipCar experience, where you walk up to the car with your device, it unlocks, and you drive away. Again, Ducharmes has no control over UHaul's 24/7 mobile process, but because of it, I will not likely use that feature again. As for the location, I don't recommend an after-hours check-in, as the process is just as tedious and its not the best neighborhood. Many thanks to Ducharmes for their side of the transaction.
Daniel M.The truck drive from point A to point B, but truck overall C -
Luis R S.