Nothing the rental store was great and worked with me.JOSEPH C.
Moving Truck Rental in Madison, AL at Storage Solutions
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Madison, AL 35758
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 4h30 pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Madison, AL 35758
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Some of the blankets were damp some actually wet and could not be used. Also the facility did not have all the blankets we requested. Ended up having to use some of our ownWILLIAM W.
User friendly, professional, helpful, and knowledgeable staffJOEL T.
Very Friendly and polite! Love this place!CESAR B.
The Uhaul customer service specialist that helped me with renting the truck was very polite and provided exceptional customer service. I have rented at several Uhaul locations over the years and this location provided the top notch customer service. Overall, I was extremely satisfied.JAQUILLA W.
Equipment was good condition. Service was fast and accurate. Staff was friendly and efficient.ERNEST S.
Nothing. The employees were professional, courteous and very kindROBERT W.
Excellent service, very accommodating.Tyler A.
Your checkout and check in was difficult - I went to the correct place and the location service could not tell I was in the right place. I had to check out and in over the phone - the people were very friendly and helpful but it took way too long to check in/out. Please fix your system.MONTE P.
Actually answer the phone in the case there are issues. Provide the equipment that was included in the rental agreement because I did not have my dolly that I needed. The app timed out on me and I tried to call but none answered or helped during my returnLashena G.
Y'all were amazing!MICHAEL A.
The trucks are clearly not cleaned in between customers. Eyeglasses, toothpicks, gum in gum wrappers, mud and cigarette ash were in two of the trucks I had to choose from today.Tiffany J.
Everything was excellent!Maribel R.
Excellent staff members. Thanks again!john H.
BUT the customer service rep when I picked up could've been a lot more better than she was. Just very hateful and not nice at all! Short answers and not very helpfulRichard B.
Everyone was very professional and helpful and the pickup went smoothly.Franklin F.
Customer service was horrible. I arrived at 8:55 AM to pick up the trailer for a 9 AM appointment. The door was open so I walked in. The lady behind the desk rudely informed me that they were not open until 9 AM. She argued with me that sign was not on and asked me to leave. I went back out and sat in my truck awaiting 9 AM. I watched another couple go in a few minutes later. I patiently waited until exactly 9 AM and went back in. I was surprised to see the couple that arrived after me being helped and almost finished with their paperwork at 9 AM. The lady in charge directed me to her assistant who was unable to complete my rental as she was being trained. In the meantime another customer walked in the was immediately helped. The lady seemed to bend over backward for this customer, giving her $10 off and then a free frig dolly. I had to stand and hear lots of talk before the second customer after me was leaving the store with her rental. Finally the senior employee completed my rental paperwork and I was allowed to drive through and pick up the trailer. She continued her rude attitude throughout the process. I will never come back to this location again.Stephen H.
Staff was excellent in customer service provided. I would highly recommend this location based upon customer service alone ... The two women were great on rapid paperwork turn around and explaining paperwork I'm familiar with but 8 always need a refresher. Only small problem was receiving email generated automatically that i needed to do a walk around tgevvan to look fur any damage. I dud buy insurance which I'd hoped would cover any damage issue. Luckily I dud no damage and there was no obvious signs previous renter did any damage but I'd hoped the woman doing my paperwork would have walked around van with me the BEFORE I left property. Only other slight problem was a van that had Alabama red clay in it and outside was dirty. I hope UHAUL COMPANY will be putting in place a practical cleaning method that includes some kind of disinfecting for COVID between renters. That build mean another person put to work locally and offer renters a sense of security to any uhaul renter over any possible exchange of respiratory droplets fluid exchanged with SMALL possibility of passing on COVID-19. unknowingly. Ty for the above & beyond services by two women beyond just their paperwork services.Mary A.
Everyone here was truly professional--they answered all of my questions and the equipment was ready when I needed it. Very friendly atmosphere and I highly recommend them.Frank F.
Beyond helpful and very personal. Answered every question before I even asked and happy to help. Made our move very easy and went above and beyond to make sure I had a easy drop off.Rebecca B.
Better customer service. Honoring reservation guarantee that is on the website. Providing alternatives if reserved vehicle is not available.Jaime M.
Fix your website so that it is user friendly. Get more truck inventory. Seriously, only one 10 foot truck available in Huntsville Alabama on a Tuesday in October???John D.
Check the fluid levels; I was able to use the windshield washers only a couple times and then it was empty. Otherwise an excellent ride!Olga W.
Easy rental process.Roy A.
Great experience.Roy A.