the staff was great, I was not. I guess I dont understand the purpose of reserving a certain time on a certain date in a certain location if none of those apply. Was sent across town to find my reserved truck, then charged for the extra miles - what?? Every location I was sent to had very nice staff, its the Uhaul process that does not make sense. Cant see using them again. Moving needs to be planned but my day was thrown off due to the adventure/scavenger hunt they sent me on to find the truck Id reserved a week before. Would not recommend U-haul, but the staff is great!Macey K.
Moving Truck Rental in Madison, WI at U-Haul Moving & Storage of East Madison
Pour nous contacter
Madison, WI 53714
(Hwy 51 Cottage Grove Rd 1ext)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Madison, WI 53714
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Just a compliment to the staff. When we arrived, the storage locker we had was too small and we needed to get another one. The staff member who helped us took the time to locate another unit close to the first so we didn't have to schlep boxes across the yard, which was very considerate and appreciated.Patrick M.
Clerk had major trouble putting ball onto receiver hitch. I had to do nit for him finally. Rate went from $31 to $287 and ended up at $208. Was then told that I had to rent trailer for 2 days because I was going to a different city even though I only needed it for 1 day. Entire process took over 1-1/2 hours. Unbelievable. Needs more training and better communication skills.David R.
Cheaper ratesJohn H E.
Great Service!Joseph F.
Free CoffeeMICHAEL Z.
Easy, no fuss, fast, easy to work with.Daniel T.
Our truck shook if driven over 55 miles an our. This added an hour onto our trip being the speed limit was 70 mph for most of the trip.Brent W.
Free CoffeeMichael Z.
Great customer service...good dealJohn S.
The service people were average. I felt as if I was a distraction for themFrancis B.
Keep the quality at this level, don't screw it up with supposed cost saving wild ideas.bill B.
The guy I got the truck from was fantastic. He was fast and helpful. The guy that I returned the truck to tried to tell me I had the truck for 3 days and I got it this morning at 11am!! I asked if he had the right customer and his respond was â€œI think I do?â€ I HAD TO DO THE MILEAGE CALCULATIONS MYSELF. Ridiculous. Need better staff. Also i never received my receipt in my email but he says he was going to send it. I wasn't even surprised by that either since I knew he was struggling trying to explain the charges to me.Annette O.
Super simple . Dropped off and was quickly on my wayJOHN W.
Some of the furniture mats were burnt/had holes in them. I don't think I should be renting items in that poor of shape.Linda A.
The comments I wanted to include have nothing to do with this location, just to be clear. They are for the dropoff location we tried prior to this one, 4726 E Broadway, Madison, WI. That site was closer to our location so we tried it first. When we went in to speak with someone about returning the trailer we were told to just drop it and someone would get to it. However, we wanted a receipt (proof that it had been returned and for our records). The man working the counter outright refused to give us one and would absolutely not do his job at all. The only thing he would say was that "if you want a receipt you can wait 2 hours and maybe I'll get to it". That location was absolutely terrible and I would not recommend it to anyone. The location on Atlas was great however and there were no issues at all.benjamin L.
I spent time online pre- registering. Online stated my uhaul would be free if not ready or something. I got to location and nothing went smooth and had to start the process all over AnnoyedEssie J.
Perhaps you could number the parking spaces for the trucks.Steven N.
Fantastic location and team. Very helpful.ADAM S.
No problemTom H.
Customer rep was helpful, very friendlyJoel S.
All the guys at the Atlas Ave location were great!Debra A H.
The guy we spoke with and checked us out was rude. We had not done this before and he was not helpful... his tone and attitude was very inappropriate.Michelle G.
Great interactions with several staff throughout the process. Friendly and helpful.Daniel B.
Better drive up signage closer to the road. It was a little confusing what entrance I should use.joel W.