The customer service rep could not look into our account and tell us if we had been reimbursed for items we originally reserved but never received. (27 $total in items not received) We also were not given an itemized bill and when asked for one was told it would be too long to wait and to just leave and that an email will be sent after the truck was inspected. If there was an issue, we were left to figure it out ourselves and then we call and speak to customer service at a later date and time. What kind of customer service is this?!JAMES G.
Moving Truck Rental in Malvern, PA at U-Haul Moving & Storage of Malvern
Pour nous contacter
Malvern, PA 19355
(@ Planebrook Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Malvern, PA 19355
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good location for Uhaul and nice guys run the location.KEITH G.
It was great. The gentleman, who's name I can't recall, but not the manager, who so very helpful. Especially since I was renting an auto transport, he gave me a lot of tips and guidelines which became very helpful on my move.CONSTANTIN R.
Guy working at the store was rude and told us we couldn't leave our car there for 4 hoursJOSEPH L.
No result toon provided on two issues. 1. I was charged $5.00 for furniture pads that I did not receive. I was supposed to get a credit but was charged for them anyway. The facility was out of stock. 2. I was overcharged for the mileage. The starting mileage on the computerized on boarding process was 6 miles more than the actual mileage. I tried to upload a picture to prove the mileage discrepancy but the system said the time had expired. I complained to the manager but nothing was corrected in the system and I was overcharged by 6 miles. I will not use this location again.Frederick B.
easy drop offCharles S.
Agent was excellent too.BHUSHAN M.
Rent them a FUNCTIONAL TRUCKSherry M.
Good experience since I rarely rent trucks.Thomas X M.
I only got to use the truck for one load. The tire blew out and it took them the time had to return it to get it fixed. They never offered a replacement truck or to extend my time with the truck. Or to even refund me either all my money or at least half. Very poor customer service. Also you should probably take all dolly's and moving carts from being allowed to add to chart on the website. Especially since they are not a guarantee to even be available at the store when picking up.JENNIFER W.
When I arrived, the truck I was renting was very low on air in one of the tires. The employee was very nice about getting it filled up, but this delayed me 20 minutes and I had a tight schedule. This should've been checked prior to my arrival. Moreover, while the staff was very nice, he was NOT wearing a mask.Lauren H.
Very nice peopleJames M.
The previous person who rented the van left the gas tank 1/8 of a tank short of full. That's $15.00 in gas. I think the renting facility should more carefully check the gas tank levels before renting again. For this i will think twice about renting here as opposed to the other close facilities.GREGORY K.
The equipment was clean, but it could of been cleaner. Coffee spilled on the back of the floor and mud on the floor. Both I cleaned up before returning.BRUCE B.
I could not complete electronic return process because the Location Finder step, which is used to confirm truck returned to the correct location, failed to work on two different phones. Since the location was not open when we returned, I had to make a second trip to settle up. It would have been better if I could have bypassed that step to continue the return process. I loved the two stage dynamic braking that was activated by releasing the gas pedal and tapping the brake to cause the transmission to downshift. Helped me feel a lot more comfortable with stopping & controlling speed on a downgrade, Since my Ford Fusion has a one stage version of this, I recognized the operation for what it was and used it to my advantage,KURT B.
I originally ordered two dozen furniture pads to go with my truck but when I arrived only eight pads were ready to go. The employees were very nice and accommodating but that really doesn't change the fact that I would've rather had more pads to go with my move. I made do with what I had and had a successful trip.Connor H.
all Ok..KHALIL H.
Everything was normal at this location , and the drop off went as planned and scheduledGARRY G.
Great experience returning equipment could not have been easierJames F.
So much fun and amazing service and convenience. I think I will buy more big things so I have an excuse to rent a van :)CRYSTAL M.
The parking lot when returning a trailer was super tight but the rep that helped disconnect and move the trailer was awesome. Missed her name but she was very friendly and helpful!Jason B.
The employee that helped us was very professional and helpful.CHRISTOPHER L.
From beginning to end the experience was awesome.QADIR M.
Great return experience at the Lancaster Pike, Malvern location.Sue S.
Very convienent good valueKEVIN R.