The entire staff was very knowledgeable and courteous.
VICTORIA K | Overall ExperienceSelf Storage Units in Malvern, PA, 19355
U-Haul Moving & Storage de Malvern
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Promotions :
Unités disponibles (toutes les dimensions sont approximatives)
Qu'est-ce que le service en ligne emménager/louer maintenant?
-
U-Haul Moving & Storage of Norristown
1305 W Main St, Norristown, PA 19401 View Available Units12.6 miles from this location -
U-Haul Moving & Storage of Chester
1600 Highland Ave, Chester, PA 19013 View Available Units15.9 miles from this location -
Budget Store & Lock
19 Broadmoor Blvd, Douglassville, PA 19518 View Available Units
(U-Haul Neighborhood Dealer)16.2 miles from this location -
U-Haul Moving & Storage of Overbrook
6141 Lancaster Ave, Philadelphia, PA 19151 View Available Units17.6 miles from this location
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very helpful and friendly staff!!
Catherine D | Overall ExperienceOverall a good experience expect for 2 things , surprisingly charged the next month due to not closed out after ending the rental and extra charge was added for Insurance (did not ask for insurance).
silvia f | Overall ExperienceThere's one staff who declined to help me when I'd forgotten my gate pass code. He was indeed very rude. The rest of the staff were amazing and very friendly
Lawerence n | Overall ExperienceThey cut off our lock to paint and replaced it without telling us
ELLEN M | Overall ExperienceAwesome customer service!
Michael M | Overall ExperienceWe needed a storage unit for a short time. The unit was new and clean, but access was sometimes an issue because sometimes they park trucks right in front of the door and it's difficult to get inside. I rated Above Average because the staff at this location are helpful and friendly. That's not always the case!
CHRISTOPHER W | Overall ExperienceWorkers unhelpful despite a line of people needing assistance. No acknowledgement outside of one worker stating he was “done working”.
Despina G | First ImpressionsWe had to throw away more than 1/2 the contents in unit as smelled very musty and damp and many boxes ended up with ant nests in them - lost all the bedroom linens and towels for this reason. The back units butt against woods and so I think water and pests can enter unit. We incurred more than $500 of damages as a result.
Kenneth P | Overall ExperienceThe facility in Malvern, PA > the facility in Nanuet, NY
CHRISTOPHER W | First ImpressionsThe General Manager Zachary Thomas went over and above to help me decide to use his facility. He did everything in his power to get me storage units. I had dependencies on my U-Boxes delivery and the Moving help schedules. He was always opened to adjust my need. During the move, my U-Boxes were kept on the farther from my units. It was my mistake. When I arrived for the move, he changed the units close to the U-Boxes. Thank you Zach!
Archanaa A | First ImpressionsThere was no keypad beside the unit as described in the app directions, so I had to walk all the way back to the office. The person behind the counter had very little interest in helping me, claiming “I only deal with truck rentals and the person in charge of storage units left an hour ago so you’ll have to come back tomorrow”. I had no interest in returning the next day. This was at 6pm when the app said the office is open until 7pm. He begrudgingly let me borrow scissors to cut the zip tie. It’s unfortunate that this person either dislikes his job or dislikes people, or both. But the in-person customer experience was not at all good.
BRIAN R | Online Move InI was supposed to have a free lock with my purchase of the storage and there was no lock inside of the facility or on the storage unit.
TIYANA M | Online Move InIf it weren’t for Joseph M at this specific location my rating would have been one star. Joe is the only one who actively listened, helped and solved the many issues I have had with this Uhaul site. If it weren’t for him there would have been a suit headed your way. Please acknowledge him and thank him - he deserves it!!!
JAMES S | Overall ExperienceYou can contact me for details. Never will return. Never will recommend. Awful.
MARISA M | Overall ExperienceCurrently in dispute with Repwest regarding this unit. All of my items were water/mold/mildew damaged due to storm water entering the unit. Also, unit had a rodent problem. Dead mice, droppings, and tons of acorns/ food brought in. 3 couches (trashed), upright kawai piano moisture damaged (trashed),mid century desk water damaged (trashed), two full sized oriental rugs, mildewed and rodent damaged(trashed). Spent a lot of money storing items with value for resale, only to have it all damaged. Waste of time/money/and effort, all to be strung along by Repwest insurance. Issue is still not resolved.
Tron M | Overall ExperienceI had my storage unit for over 6 years and was very pleased with the service and staff.,
Mary D | Overall ExperienceThe management and representatiives was always very helpful and attentive.
Veronica S | Overall Experience