Launching directions from the U-Haul app took me to a wrong location which is when realized the actual address was not passed into the maps app. I suppose you could blame user error for not double checking... Fortunately, the location was only a couple minutes further away. Upon arriving, I was sadly surprised to find that the entire property is just nestled in a heavily wooded area with just a stilted shack for an office. Having rained recently, the area was very muddy, with deep tire tracks everywhere collecting water. It was not clear where I should park my car while I borrowed a van, so I parked and left it in the only spot that I believed was out of the way and dry without having to traverse very uneven and woody ground. I'm given this location two stars instead of 1 is because I was able to successfully borrow a van after hours with the app, which was a smooth experience despite the location. Although, capturing all of the required photos of the van was slightly challenging, having to jump over vegetation and mud to get the van fully in the camera's view. A plus, the van was new having only over 2k miles on it so it was overall pretty clean. On the floor of the driver side and in the back was a little dirt, perhaps tracked in mud from prior use, but that wasn't a problem for me. For anyone interested in this location, wear footwear and perhaps pants you don't care to get dirty.
Robert Y
Meridiana Storage and Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Manvel, TX 77578
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- 4,5 - Cote moyenne des clients
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We returned our U-Haul to this location after hours, and unfortunately, the experience was very disappointing. The facility is located in a heavily wooded area with no defined parking lot, making it extremely difficult to find—especially at night. There is no lighting around the property, and the signage is barely visible from the road, which nearly caused us to miss it entirely. Our personal vehicle also nearly got stuck due to the muddy conditions. The so-called "parking lot" is primarily gravel, but it lacks proper drainage or paving, turning into a mess when it rains. There is no asphalt or concrete, which raises safety concerns, especially in poor weather. Overall, I did not feel safe dropping off the equipment at this location after hours. I would strongly advise against doing so for safety reasons. Moving forward, I believe this location should seriously consider investing in adequate lighting, paving or properly grading the parking area, and trimming back some of the overgrowth to improve visibility and reduce safety risks.
Donna SI was a bit concerned about the connecting the enclosed trailer to my truck as the fella hooking the trailer up, as well as the young girl he was obviously trying to train, did not know why the safety chains were crossed. Only that they were supposed to be crossed but, had no understanding as to why. I explained it to both the fella as well as the young girl he was attempting to train. Anyone being held responsible for hooking up a trailer should know not only how to but, should also understand what they are doing and why. Both of them need more training and better training. But, both were nice people.
Todd CIf I sign your contract marked with vehicle having. A quarter tank of gas I expect it to be at half. This experience with your overcharge on fuel is ridiculous.
Christian MI really enjoyed my rental experience with this location. Very polite and accommodating.
FRANK S