Personnel were not helpful. More interested in smoking with others immediately in front of entrance doors. I was apparently more of a bother yjan a customer. She never in spected the equipped would not provide receipt of drop off when I asked for one..
JONATHAN O.
Moving Truck Rental in Marinette, WI at River Cities Fuel Plaza
(Concessionnaire U-Haul dans le voisinage)
2700 Cleveland Ave
Marinette,
WI
54143
Pour nous contacter
2700 Cleveland AveMarinette, WI 54143
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 2h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Marinette, WI 54143
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Returns. Employee at return site couldn't complete return. Told I had to do it online too prevent additional charges. Hope I did it right.
Wayne B.- Rating:
- 3.0
The trailer was full of snow and ice that I had to clean off myself before loading the vehicle. The ratchets were so rusted I couldn't get them to work until I oiled them.
Larry K.- Rating:
- 3.0
Please make sure the equipment requested for rental is available. We were charged $10.00 for an appliance dolly that was not available. We had to go to another location to rent an appliance dolly for an additional $11.00. So we had to pay a total of $21.00 to rent an appliance dolly. Not right.
Garry T.- Rating:
- 1.0
Have the equipment ready for customer at reserved time. Make sure trailer wiring works for customers.
Royce J.- Rating:
- 5.0
The truck's steering alignment was way off. Tracked straight good, but, have to hold the wheel about 10-15 degrees to the left to maintain going straight.
JASON ALEXANDER W.- Rating:
- 3.0
Was charged for a furniture dolly that I did not get, was given little explanation on how the rental worked.
Christy M.- Rating:
- 5.0
Customer service was very helpful and friendly..
GAIL B.- Rating:
- 5.0
The trailer I rented worked nicely.
SUSAN O.- Rating:
- 2.0
Clean the equipment. Provide equipment requested. Improve front desk client client treatment. Provide WIFI or better internet connection
JUAN V.- Rating:
- 5.0
Great customer service
Mark S.- Rating:
- 5.0
none
Patrick J.- Rating:
- 2.0
Had to shovel out snow and chip trailer out of ice spent 1/2 hour trying to get it out of the parking lot even tho I set up pick up 4 days prior. I will look at other options before renting u-haul again!
Ben D.- Rating:
- 3.0
customer service was poor, they did not perform the check back in when I returned the rental, they just told me to do everything on my smartphone( I do not have a smart phone). I also had to "just park the unit closer to the other units and that would be good". I had to call customer service to get my unit return completed. I have rented U HAUL many times over the last 30 + years, but the Marinette Wisconsin area does not have the best places to rent from.
Stephen F.- Rating:
- 3.0
When I took the truck it was just a little bit more than 3/4 of gas and I took pictures. The woman by the text said it was more and she going to charge me if I put 3/4. I put a full tank but I am sure it was 3/4. I'm Not satisfied. I order a dolly and they don't include it and I had to do everything by hand. That was not fun at all. The pick up area was slippery with ice and no slip not added. I almost fall.
Ismael S.- Rating:
- 5.0
nothing
Stephen L.- Rating:
- 5.0
Nothing.
Chris M.- Rating:
- 1.0
First, several emails supposed to contain my contract arrived in four parts, none of which could be displayed/printed or even intelligible. Second, the clerk was unaccustomed to renting, apparently new, and had to call on the manager many times to help. Third, The truck was snow covered and almost stuck in the unplowed snow sitting on the lot.
Ronald A.- Rating:
- 2.0
Had to hitch up the trailer myself and there were drifts of snow about 1.5 feet deep to get to the trailer. Trailer fenders were covered with snow and did not see any damage to the fender when I picked it up. I found out later that the right rear trailer light was not working because a wire was broken. People there were cordial but didn't like that no one offered to help hitch it up.
Donald P.- Rating:
- 4.0
I was very satisfied.
dave T.- Rating:
- 4.0
We went on a Saturday so we didn't have a representative available. Had a little issue doing it on my phone. But, once I called costumer service the problem was solved. Other then that no other issues.
Michele S.- Rating:
- 2.0
I was charged twice for one uhaul rental because I made my reservation online....something I now have to call and have fixed which I dont have time for. I put my card information in the system when I made the ONLINE reservation and then she put it in again when I was there. I used the online system and checked in early to cut my wait time in half and still waited 30 minutes for the person to wait on me. When I was done with the uhaul...3 and a half hours early I might add, I went in to say I was returning it and was asked if I did it online to which i replied yes and was told no further action was needed only to find out the next day when I got a phone call that nobody knew I had returned it. I also tried to go to this location last weekend to rent a trailer again to find out I couldnt because there was nobody trained to rent one to me. This location needs some serious coaching and re-training and more staff trained than just one person.
Jessica L.