They don't know what's going on. Can't give a receipt to the customer when dropping off. Doesn't have the owner's number. Can't confirm bc there isn't a computer. Can't upload pictures of vehicle because they can't contact uhaul that it's been returned.
DEBORA R
Quick Stop Mascoutah
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Mascoutah, IL 62258
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThis location did not provide all of the equipment that I registered for online. This location also made me call someone else to redo most of the registration steps I completed online. Despite the online registration form making the Emergency Contact field optional, this location did not let me leave until I provided one.
Michael STo be completely honest, we waited for an hour at the location just to get the key, there were no lights on the dash so driving in the dark I had to use a flashlight to see the speedometer, the vehicle had no running lights, I paid for blankets and an appliance dolly but they did not have any and despite being specifically told I could drop it off anywhere I got flagged for dropping off the truck at a different location which made getting a U-Haul the next day impossible. I appreciate the idea of what the service is but the execution overall made moving more difficult than it would have been without getting a U-Haul
Logan BThe app wasn't really working for me and the owner took the information and completed it for me.
Thomas BEasy access and friendly service!
Jeremy T