What the app said the truck started with for gas was way more than what was actually in it
EARL F
Mummerts Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mc Sherrystown, PA 17344
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Perfect
Colton ENobody was there when we arrived. Luckily someone who knew the owner walked by and called them to come.
Tasha EThe truck front smelled of smoke and had mud prints and coffee stains that I had to clean myself so you guys wouldn't charge me. I waited 20 minutes for someone to assist me at this location. Ended up calling 3 different numbers for the automated service to hang up on me. Had to call again and get redirected 5 times to finally get told to use the app. Got the app and it wouldn't work. I ended up calling 3 numbers again to have someone personally walk me through this "seemless, easy, no-contact procedure" to finally get the truck. Overall, the whole thing took 1 hour and 30 minutes making me late to the places I needed to be at. The dollies I had ordered where also nowhere to be found. There was also no one at the drop off place so that was another 30 minutes of using an app that is anything but helpful. This was the worst experience and I should've known it was going to be bad when I got called a couple days prior by you guys telling me to change the pickup location. I will look at this on the bright side though, you guys will never have to hear from me again.
Rubi MI was charged gas even after I put gas back in the uhaul. I received a phone call stating that I didmustn't return the truck and I returned it 3 hours after I rented it. And I was definitely over charged!! So I would not recommend this service to anyone!!!! I was very disappointed!!!
Theresa R