Truck was difficult to start. Low on gas. Check in process was tedious but the lady in the office who helped me Saturday was wonderful.
Amanda M.
Moving Truck Rental in Mesa, AZ at Arrow Self Storage
(Concessionnaire U-Haul dans le voisinage)
1055 W Guadalupe Rd
Mesa,
AZ
85210
(East of the Alma School Rd & Guadalupe intersection)
(East of the Alma School Rd & Guadalupe intersection)
Services dans cet établissement :
Pour nous contacter
1055 W Guadalupe RdMesa, AZ 85210
(East of the Alma School Rd & Guadalupe intersection)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 6h pm
One-Way and In-Town Local Rentals in Mesa, AZ 85210
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
Nothing noted. The customer service was excellent!
David M.- Rating:
- 3.0
Small facility need more supplies. Had no shrink wrap. The attendant was very professional, friendly and polite
RICHARD B.- Rating:
- 5.0
James at Arrow was most pleasant and accommodating. While out of Arrow's control, this is the second time recently that I've rented a truck from U-Haul and neither time has U-Haul gotten the dolly request correct. This time I ordered a furniture dolly and an utility dolly and only got an appliance dolly. It would have been an even bigger problem for me if my brother had not had an utility dolly I could use.
Anne R.- Rating:
- 5.0
The human interaction here was exceptional. They were the perfect example of great customer service and experience. However, using the U-Haul phone app to pick up after-hours was a nightmare. I don't have enough space to describe all the ways it went wrong. It took 45 minutes from when I arrived to when I pulled away with the truck. This included entering all my personal information three times and waiting 10 minutes for a chat representative to tell me my rental was approved. I feel bad for this U-Haul location having to be associated in any way with the U-Haul app.
Michael G.- Rating:
- 3.0
Picking up truck on the 24/7 app is a bit of a nightmare. The photo wouldn't register our ID, so when we had to do it manual, the customer service rep had to call and wake up 2 different members of our family, at 7:15 am to verify ....whatever info. What a shit show. It took us 50 min total to get the code to unlock our truck. #callpenske
Robert D.- Rating:
- 5.0
Easy friendly transaction.
Luis A.- Rating:
- 4.0
This comment is for Uhaul not a location. I reserved a truck in advance. The day before my move I received a call saying no truck is available. A day after I had a reservation they had a truck for me. This is easy, do not rent a truck if one is not going to be there! This was very inconvenient for me and nobody cared.
Bryan B.- Rating:
- 5.0
The staff are friendly, informative, and helpful with the UHaul applications. They are caring and customer focused. I recommend future Renters to see Arrow Self Storage for UHaul service.
Robert J.- Rating:
- 5.0
Attendant was professional and had everything ready when I arrived for pick up. Happy to see the vehicle clean ...windows, mirrors etc.
Michele P.- Rating:
- 5.0
The woman at the front desk, WISH I COULD REMEMBER HER NAME, she is absolutely phenomenal. She's a blonde woman and she said she was from PA if that helps you at all. She was so helpful, she answered all of our questions without hesitation and with a smile on her face. Great, great people skills. GIVE HER A RAISE!!!
Samantha B.- Rating:
- 5.0
Excellent service here. Truck only had 35k miles, clean interior and still smelled “newâ€. James was great, very helpful.
Timothy M.- Rating:
- 5.0
Nothing. The guy working the desk was awesome.
Brad B.- Rating:
- 1.0
over charging for the service
tomas S.- Rating:
- 5.0
Very personable attendant.
WILLIAM L.- Rating:
- 5.0
Thank you
elvis B.- Rating:
- 5.0
Great
carole B.- Rating:
- 5.0
Amy was outstanding in every way. She made this a pleasant rental experience from beginning to end. So helpful, friendly and informative.
gamaliel P.- Rating:
- 5.0
No problem making arrangements for a rental truck. However, the 10' truck was not available, so they arranged for me to have a 15' truck at no additional charge. The truck was ready for us to pick up at the date and time needed.
Anita A.- Rating:
- 5.0
Very friendly and helpful
David F.- Rating:
- 5.0
Excellent and friendly customer service
George W.- Rating:
- 5.0
The 10 foot truck was located at a storage place around the corner from me! The staff were friendly, helpful and the place was CLEAN!
Christine C.- Rating:
- 5.0
13% RENTAL Tax, wtf???? That's absolutely ridiculous!
John J.- Rating:
- 5.0
Nothing very pleasant and friendly place.
Bella H.- Rating:
- 5.0
Thanks for the 'sweet' experience.
Michael V.