Friendly and helpful service!
Stuart J
Sentry Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Miami, FL 33137
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI would give them 5 stars but they didnt give me a code for the gate to return the truck and i had to scramble after my very long moving day to try to figure that out. Thank God UHaul got in touch with the building management to get them to text me a code. If you rent this truck MAKE SURE YOU GET A GATE CODE FOR THE BUILDING
Max BDear U-Haul Customer Service, I am formally disputing multiple incorrect and duplicated charges on my rental (Contract #21382407). After reviewing my contract and final receipt, I identified clear billing errors: Safe Move coverage was doubled ($25 → $50) Rental charge was doubled ($19.95 → $39.90) Appliance dolly was incorrectly charged twice ($10 → $20) Furniture dolly was also incorrectly charged twice ($7 → $14) To be clear, dolly rentals are flat fees and not time-based charges. I only rented one of each, and both were duplicated on the final bill. Additionally: 5. A $20 After Hours Service Fee was added without proper disclosure or authorization My estimated total was $84.19, yet I was charged $161.29. These discrepancies represent a clear overcharge of $81.95. I am requesting: Immediate correction of the invoice A full refund of the overcharged amount ($81.95) A detailed explanation of how these billing errors occurred If this issue is not resolved promptly, I will proceed with a formal dispute through my bank. I have attached both the contract and receipt as evidence. Sincerely, I NEVER RECEIVE AN ANSWER, I NEED AN EXPLANATION AND MY MONEY BACK.
LORENA LThe very best!! The customer service is outstanding and the whole process was so easy!! The best part of my move. Highly recommend!
CLAUDIA GIt wasn’t as clean as expected neither the cargo area nor the cabin area, but overall it was in good condition
VICTORIA M