The staff was very helpful!!GREGORY N.
Moving Truck Rental in Middletown, DE at A Storage Depot Management Delaware LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Middletown, DE 19709
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 9h am à 2h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Middletown, DE 19709
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything went well! Personnel was friendly. It was a positive experience.HARVEY J.
This uhaul experience was 1 of the easiest and quickest I've ever had with uhaul. The truck that I needed was 1) available and 2) clean and well maintained. The guy that checked me out was nice and made my check in and check out process extremely easy. If I needed to I would rent from here again as well as refer this location to family and friends.Amira J.
Excellent customer service and new vehicle.JANUARIUS A.
Another positive experience with this location. Second time here, and will be a third in the coming weeks. The staff here is incredibly helpful and make the transaction easy.PETER C.
Nicole and her staff are Outstanding! Very helpful, friendly, and tentative.Robert D.
I feel that you should not been forced to make an account just to rent anything. From what I saw with the check out and check in at my last few rentals the locations representives are getting lazy and are not doing the job well. They tell me where at the location the equipment is and then say to finish the check out process. I told one representative that is your job, I'm supposed to be handed the paper work and keys that's it. Then there was the car mart in dover delaware that tried to make me paid for fuel because the amount that they said was in the tank before I left was not the actual amount. I guess he thought that I didn't take any pics because I noticed that when I got in the truck and was able to get the fees dropped. I don't know when your company started this process but like I said earlier this is allowing the representatives to be lazy and try to take advantage of people by charging fees for doing they're job. If this is your future for renting then I will not be choosing uhaul as my first choice no longer.JOHN K.
The equipment was the issue... a truck with 100k miles that felt unsafe at 55 mph in a 65 mph zone. The interior cab light didn't work creating issues for us at night. Further there was debris in the box left from previous users. Ugh! Lastly, needing pics that required me to be outside the rental truck in the pouring rain to avoid a $25.00 return fee seems unreasonable. Not a real good overall experience other than the pick up being efficient and the office being new and clean.Robert T.
This was one of the best U-Haul rental experiences I have had. The facility was exceptionally clean and the staff went above and beyond to be helpful and friendly. It was clear that the staff took measures to make sure both they and we were protected as possible from COVID, which I also appreciated. I would definitely rent from this location again.Daniel C.
Truck broke down i never got a replacement. Instead of a one day move it became 3Benjamin Y.
The location was convenient with easy entrance and exit. Staff was friendly and helpful. Vehicle was clean and in good condition. Great overalll experience and I would use this organization again.ROBERT C.
The only reason I rated this location as poor was because it was 42 miles from my house. It took 55 min. To get there and 55 min. to get back home. I don't appreciate having to spend almost 2 hours to pick up a truck that I then need to pack. In my last three rentals, the pick up point is getting farther and farther away from my home. Why bother even having me select a pick up point when you don't even honor it. It SUCKS!!!!THOMAS B.
Great customer service and very professional. Safe location to leave your car . Clean office and truck . I would use them again 100%Elias T.
Very efficient and polite personnel at the Middletown location. Explained everything thoroughly and were extremely courteous.BRuce M.
Excellent customer service with a smile!CHRISTOPHER P.
Continue to provide Good Customer Servicesclintonia F.
It worked out perfect since we had to drop it off at the same location we were using for storage.Martin K.
We had the U-Haul vehicle parked in our driveway off and on for four days and not even one oil drip from it! Exceptional!Edward M.
Make sure the equipment is ready to rent. I pointed out my issue to the drop off location for them to correct.James B.
Nothing. The staff at this location is very professional, knowledgeable, and a pleasure to do business with.Kimberly W.
Don't change anything.Scott M.
Everything was smooth and easy. I appreciate that you started the clock on my rental at when I arrived instead of the time I reserved, the extra hour was useful!Gregory H.
I reserved my truck in NJ they call me night before and send me a hour across state lines to get truck when I get there they send me another south I will never use or recommend uhaul again the customer service is useless I should not have to drive 2 hours to pickup a vehicleRobert F.
You cancelled my rental that was 5 minutes from my house 45 minutes before scheduled pick up. I had to go an hour in a half round trip Out of my while paying movers for the hour of standing around. I get to U-Haul place in Jersey to return truck and get storage unit and they tell me I can't store anything unless I buy a specialty lock from them. That is bullshit and it should say it on website. They were unprofessional and ghetto. They mumbled stuff under their breath when another customer knocked on the door 15 minutes till closing. First place I ever went to where they strong arm you to buy something or you can't store anything. Will never use again. Where I ended up getting truck were like night and day to other place.Robert W.
The gentleman who gave me the keys also spoke to me on the phone. I completed the online process and he had my truck ready when I walked in the door as the site opened. He practiced very cordial social distancing during this pandemic. The truck was a clean and smooth performer!Evette C.