Uhaul truck was a little over 3/4, they marked as a full tank as I rented out. Returned the tank with 7/8 of the gas tank and they marked as a 5/8 ( stealing 1/4 tank of gas, with what they charged an extra 68 dll? even that I returned with more gas of what I actually rented..This place is a Scam.HECTOR A.
Sound Storage Of Mill Creek
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mill Creek, WA 98012
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Sound Storage of Mill Creek went above and beyond for my U-Haul rental. They were accommodating and did everything they could to make sure I had what I needed to make my move successful. I will always be grateful to the staff of Sound Storage of Mill Creek. Thanks!!Kathy G.
The staff onsite was blindsided by the fact that I had checked in through the app and was asking for a key. The "skip the line" idea was lost on them and they acted a bit put out when I asked for the key.John W.
Quick and easy in and out to pick up and drop off truck.Cathi E.
The female attendant greeted me with a smile and was very courteous and professional. However, my experience was completely opposite on the return leg. I arrived at the prescribed 10:30 am hour for the truck turn-in and no one was there, even though the sign on the door indicated the attendant would be right back.The time noted on the sign had already expired and no one was in sight. I dropped the key in the drop box and left. At 5:25 pm I received an email stating that I returned the truck after 5 pm and was charged an additional day of insurance and the daily rate. I tried calling the office, but no one was available to answer my query. The next morning I visited the store and met the first attendant who attempted to resolve the matter, but wanted me to do the negotiation by calling a separate individual. I stated that the issue was on UHaul because I followed all rules by returning the truck on-time, with more gas than required. She agreed to call the office and stated that someone will review my case and reimburse me for the overcharge. To date, I've received an email stating that my credit card will be reimbursed, but it has not taken effect as yet. I'm very disappointed at the dishonesty of the attendant who lied about my returning the truck after 5 pm. I believe that employee should be fired or at least disciplined for their unprofessionalism. Due to the stress I endured, I would not use this business or recommend it to any family member or friend in the future.Tyrone G.