I booked and next day got a call about another location having a truck after I already booked a 15' which they ended up with a 10' footer, then truck and took an 1hr (app) with help from customer service. (She was amazing and totally understand my fusarium. The truck I was supposed to get the keys were in the wrong lockbox so the keys that were in that box were belonged to another truck which was the wrong size. Then she hooked me up with another lockbox with the truck size I needed. I was on a time crunch. Anyway all worked out, dropped it off a day early. I had the truck 23 hours. I hope you can do sometype of small reimbursement. (And there was a dollly in the back of my truck which I didn't need but took it anyway. (I hope I don't get charged for that). Most my expenses are really good with U-Hual. I even keel kind of person. I don't complain much. I do think the app needs to be easier to use. Merci pour votre temps. Hope this feedback helps.
David s
D&R Tire
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Minneola, FL 34715
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Better cleaning of the truck. Inside cabin a bit dirty and super smelly
Bruna Salways good to do business here
DAVID SU haul, you have been very disappointing.
Jonathan PSo much better to deal with than the uhaul reps on the phone or on line.
JAMES C