Staff was very professional, friendly and helpful. The rental process went very smooth. The truck's windshield was very dirty and the cargo area of the truck had not been swept before I received it.
Alan H
Kimber Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mount Prospect, IL 60056
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I reserved the truck online and put in an estimated miles. Upon picking up the truck I asked the question - if I drive less than the estiamted miles, will I get charged the extra miles? The person I spoke with said yes, I questioned it and he said that's UHaul policy. I had to leave quickly so I left. I returned the truck after hitting gas to the same level it was given to me at. I raised the questions about miles again and the same person said I had to call UHaul direcly to dispute it. I called UHaul and they said that's not the case, you'll have to wait until the reservation was closed out. I got the receipt the next day and I only got charged the miles I drove, but I got a fee for gasoline. I filled it up to the same level - I feel like this place was out to take my money. I'll never rent from here again, and I will be calling UHaul to talk through this.
DANNY VI did an after hours drop off. They sent me the receipt the next day, super easy. Only suggestion and its not for the location but for the drop boxes, put the drop off instruction QR code on the outside of the box. I did not lift it fully at first and dropped the keys in before reading the lid.
Jaime SMore customer service help
Cheryl SThe man that helped was very nice and very helpful
Georgette C