I dropped off the truck at 7:45 am on November 30th. They don't open until 8 am, so I left the keys/contract in the drop box provided. The truck wasn't processed as returned until 10:03 am on December 1st. So, I am getting charged an extra day of $40 all because they didn't process it. Not using this place again.Michael K.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mount Prospect, IL 60056
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The only employee present spoke no English and wasn't interested in trying to communicate with me. I ended up leaving the trailer after first taking pictures to document its condition. This was after the first location could be found by Apple Maps. Something weird, but I couldn't find it by driving up and down the street for several miles. When I went online looking for another location, the nearest had a 1-star rating at yelp, so I didn't want to go there. I called the help line and a nice lady offered to redirect me. As my comments above indicate, this place should also have a 1-star rating. In sum, my drop-off experience was very sub-par. Dissapppointing.Richard G.
Try to save info so process is faster.Phillip M.
The person we dealt with was not kind nor helpful. Actually said to me he had no idea if our trailer was even there. Did not help us hook up the trailer and actually disappeared after we checked in. Did finally come over when I went to find him and asked him to check if the trailer was connected correctly.Debbie J.
don't tack on an additional charge for gas when someone returns the vehicle with the requested amount of gas in it.John W.