The Dolly that I ordered was not included in the vehicle so I had to go to another location to rent one separately. Other than that, all was good with rental. Vehicle was clean, almost full on gas and easy to access.
Arthur V.
Rhino Lining Truck Accessories
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mount Sinai, NY 11766
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Nothing truck was ready to go in and out of office
Steven M.The location itself was great but I had a billing issue and the Uhaul customer service is absolutely horrendous. On the phone for an hour and multiple transfers with no answers. Was charged for things that I responded NO to. This was not the locations fault. They just hold the keys. They can't even change billing if they wanted to. UHaul needs hire some people that have a clue
Ryan O.The gentleman at work there was very kind very helpful
Patricia S.I have a photo of what the dashboard viewed before I left the business getting the truck as well as when I left my house 2 miles from the business to return it. I dropped off the truck after U-Haul roadside assistance sent Hendrickson towing to come look at the truck at 12pm after I waited 90 minutes for their arrival..The 10' U-Haul had mechanical problems last night that caused it not to start....We tried over and over so we could get the truck out of the way that was blocking my landlords garage door..Thankfully it finally started, butI instantly stalled unless stepping on gas..It then went through the systemic problem over and over..When the mechanics came, they couldn't see why it had problems but the truck clearly isn't well maintained..It's beat up and wasn't that clean as it should be, but left that alone and marked off on it was ok...There were dents all over vehicle from prior usage, and wasn't running great the whole time till it stalled..I went 26 miles and left it with a full tank of gas and the manager wasn't there when I dropped off truck, so the receptionist girl said to just leave the key on the counter... This is the receipt I just got in my email..I want to be refunded for the gas charge and any other charges he tacked on because that's how he has it set up..His car was there, but girl said he wasn't.. probably so customer can't defend themselves about overinflating charges on your credit card when returning it...Your a sitting duck..He's a crook!!.. Here's my photo and receipt..I'm calling my bank in the morning if it's not credited..EVERY single time I use U-Haul there's a big problem with the truck, customer service screwing up reservation..One time it was 5 serious mistskes on the same reservation..Wring date, time, location etc..This is a terrible business service..I will not use or recommend U-Haul..Thus was the last straw!! TRUST ME! Donna Serpico till 12pm for U-Haul to send someone to come look at the truck..He could not figure out by replicating it but said customers sometimes put water in to replace gas and causes destruction if the vehicles..NOT my problem but obviously this is how they compensate themselves by targeting innocent customers sending them out in unmaintained trucks!! Mechanics documented everything in dashboard and they know I did too..When I left my house 2 miles from them it was a hair away from full! Rhinos lining documented on my receipt thst he emailed showing 3/4 of a tank!! NOT tolerating criminals!! Charges for 2,5 gallons of gas at $5 a gallon plus more environmental fees and taxes ..No credit for the inconveniences I endure of 4 hours waiting for mechanics or being stuck outside in the cold last night trying to get the piece of garbage to start to move out to a safe area!!
Donna S.