I dropped this off at this gas station and I went in to tell the guy that it was here and he just said OK. He never came out to look at it or anything then I gotta call the next day saying that they did not receive the trailer, but I took pictures so I don’t think they were very organized on their end Overall, the U-Haul experience was good though
MICHAEL G
Pearls
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Mount Washington, KY 40047
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisOverall great experience but when I got the finally invoice, I was not happy with all the hidden fees. I think there needs to be more transparency when scheduling a rental and sharing all of these hidden fees up front. I was anticipating paying around $220 and I ended up paying $300. Thanks
Ryan DThere was a disconnect between the online check-in system and the actual acquisition of the truck. Although the online reservation claimed that I would be able to pick the truck up whenever, I still had to enter the location and obtain the physical key. I used the online system to get a pick up time outside the regular hours of the location, but when I got there, the employee responsible for loaning me the U-Haul wasn’t present. As a result, the employee who was present had to call the U-Haul employee on a landline phone. Eventually the U-Haul was acquired, but it took some time, patience, and it was not a seamless experience.
CARTER AI was on the phone with your help line for over an hour trying to unlock the lock on the back of the truck to get to the key out. Heather was very helpful, but the lock on the back of the truck was very difficult to open. Had to return back to the store to have the assistant in the store call her manager to come help get the truck unlocked. All together it took me around an hour and twenty minutes to get going.
Teresa CThis was a very bad experience. I ordered online a large truck. I got a tinny truck. I ordered a dolly. None available. I asked for help moving. I had none of those things. Worst experience ever.
Wendy S