The worker was extremely lazy, slow, and incoherent. He argued with customers and was a pain to work with. Extremely poor experience, and a disgrace to UhaulBijan R.
Moving Truck Rental in Mountain View, CA at U-Haul of Mountain View
Pour nous contacter
Mountain View, CA 94040
(N Of Hwy 237)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Mountain View, CA 94040
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The uhaul app did not work well with my phone for check in or drop off. The app never let me take a photo of my DL, so the staff member kindly did that for me. The app said I would receive a receipt after check in but I never did. I did get this survey, but not the receipt.James A.
dude was on his game. had everybody covered by himself even though there were at least 10 people waiting to drop off..John A.
The young lady who signed/ helped me was great!michael N.
Staff was super friendly and helpful. :)Victor V.
Good selection of trucks available and location is convenient but service was not exactly friendly. The "app" you're supposed to use to check in and check out didn't work with a relatively new Android phone.Maurice L.
Have more staff to reduce the wait. But understandble that during the pandemic it's hard to do.ANDREW W.
More employeesROBERT C.
The guy I dealt with in Mountain View was awesome, very hard worker. It seemed like he needed more support, folks had to wait while he attended to each one in turn. I did not like that the Sunnyvale location moved my reservation an hour before pickup. Why would they do that if they had the 6x12 trailer in stock?J W.
I really like your website reservation system and the ease of picking up the equipment!!JAMES D.
No staff available to assist. I was able to do everything through my app. But nobody was available to answer any questions.Sharon B.
The guy who helped us do all the mobile check-in was very personable and funny! He made our drop off experience more enjoyable! All employees should be as welcoming as him. Didnt get his name but he explained an accident where he was squished between 2 trucks & lucky 2 be alive.Edward L.
Forgot to give me dolly.YULIA Z.
No need for improvements. But I wanted to say Frank was the most helpful staff I've been lucky to work with. This is the first time I've used U-hauls services and he made the process of pick up and return extremely easy. I actually ended up having to rent a uhaul 5/7 and 5/8 and he worked both days and gave me great guidance on how to do the return through my phone and where to return the keys after hours. I'm very grateful for all of his help! Moving is such a stressful ordeal, but he made this part of it extremely easy and seamless. Thank you so much!! He deserves a raise!!Michelle W.
Every thing is wrong my paperwork my billing my ..everything! Someone needs to contact mesalvadore G.
The female clerk was not kind. I felt I did something wrong.jungug K.
Vacuum the drivers and passengers side seats. Found a bunch of dog hair on there that stuck to our clothes.RUSSELL C.
Nothing epic service and great equipment. Thank You.kevin B.
The only reason I would not recommend this site is the amount of time it takes. IT WAS NOT THE EMPLOYEE'S FAULT. One person was attending the counter then having to go out and connect, set up the customer and rush back to the counter. If they had adequate help it would be fine and recommended. Again, the employee was helpful and friendly but can only be at one place at a time.Thomas F.
With the help of on line check in and return, this was a very pleasant and speedy experience. The young lady that took care of me provided excellent service.Gary D.
No license plate on truck someone left an open beer in the passenger side door. When i was pulled over for no license plate I was detained for 45 minutes. I don't drink and no passengers road with me. It wasn't my beer.ROBIN C.
Was charged extra for gas. I had to wait 32 minutes Online to try to correct problem. Will not use uhaul in the future...HOWARD F.
Had a little issue when I tried to check in using app. The same truck was assign to me and another guy, so I had to spend about 20 mins to figuring things out at the desk.DMITRY K.
They got my contract and hook up done quickly, and quickly got me unhooked and on my way when returning the trailer.Glenn L.
Virginia was friendly and professional even under challenging circumstances (the computer system going down during peak hours). She offered great customer service and clearly understands the overall operation very well.Patrick F.