I hate the app. If customers don't want to use the app, they should have a choice of using the app or going to the counter. On multiple occasions I have had to take the photos 2 or 3 times before they will upload, which usually involves moving the truck out of the parking space. I have also had issues with not being able to get the lockboxes open and have to call customer service. One night it took 90 minutes to check out a truck because nothing was working.
Ashley E
Blacklock Storage West Loop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Nacogdoches, TX 75964
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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They provided a truck that not only got a flat in the first 15 minutes of driving it but then was deemed not drivable by a mechanic 30 minutes later. I am a mother who was in the middle of no where when this all happened. Not to mention it was late at night. Just a horrible experience with minor communication and would never trust U-Haul again. Absolutely sickening how I was just brushed off and given incorrect information multiple times. And the nerve to ask for a survey, shame on you!
Catherine SVery helpful and accommodating
CHRISTINA MNice friendly staff 👍🏽♥️
Veronica WWith the price that was paid. Truck was raggedy. Truck had a shifting problem and shakes badly.
DAESHA H