Bit of a delay trying to return the vehicle. Not enough staff available to do the vehicle return and support their other customersCory F.
Moving Truck Rental in Napanee, ON at Camden Variety
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Napanee, ON K7R1E9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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It's great location and very helpful.Jitesh P.
The first drop off location Fox Fuels was not set up as a U Haul facility, we had to drive to Napanee to drop off the truck which cost us an extra $35.00 in additional kms and fuel. We should be refunded the additional cost. Camden Variety was absolutely great helping us return the truck. Request a response from U Haul!Mike S.
Paperwork is a bit slow. A computer issue. Other than that all goodJim B.
The young lady that set it all up was very efficient and very pleasant to deal with and when I took the Truck back again very on top of The procedure and very very pleasant to deal with she has excellent customer service skills and should Be recognized for her outstanding service I wish I could remember her name but she had bright orage coloured hair and it Truly makes her shine even more She is such a pleasure to deal withLisa B.
Pick up location was changed and incorrect. Had to travel to a different town to get the truck I had ordered.Susan M.
I want to particularly commend the manager of the Napanee U-Haul outlet for his consideration and thoughtfulness. I will be needing to rent a truck again this coming May (we will be selling our cottage in the Kawarthas, and have twenty years' worth of stuff to move out of it). I look forward to dealing with the 77 Camden Road Napanee U-Haul outlet again.Michael K.
Original booking was made at Uhaul location (All About Signs -U-Haul Neighborhood Dealer -444 Milligan Ln Napanee, ON K7R3Z3). Owner indicated that they would have trailer for me at requested date and time. Showed up at date and time and gave me some story that one wasn't delivered but I could drive to Kingston (50kms away) to get one. They did offer me a truck as a replacement but more $ and $/km charge additional. No apologies or anything. Ended up going down the street to Camden Variety and they had what I was looking for and immediately helped me out. Camden Variety = A+! All About Signs = F!Tim F.
I really needed this transaction to go smoothly, and it did!! Their store was great, too!!Johnathan G.
The customer service was horrible, they were rude, didn't speak a word of English. Could not get a word in. Would not recommend this place to anyone not even rats.THERESA-LYNNM W.
Amazing service would recommend to anyone who has to do the moving experience.Margo M.
Great staff... Professional and helpfulPaul P.
Hello, The location personnel, Kayla I believe, was outstanding. The equipment I reserved was not complete however. I reserved and did all online check in only to arrive for my trailer and fridge cart and there was no cart at the site. This fridge cart was mandatory for my move that day and forced me to make a second stop at another site to get a cart. The area rep facilitated this, but it should not have happened. When equipment is just taken by another site, the customer suffers. Through my arranged pick up times for my equipment off at my destination and had to make alternate arrangements for a heavy off load. JoeJoseph C.
Camden Variety was great no problem one problem get a phone call from kingston traffic u-haul informing me my truck would not be available in Napanee for pickup would have to drive to kingston called owner in Napanee said truck would be there 2nd time this has happened ?? DonDon F.
Great moving experience. ThanksDonna T.
The quoted rate be the same as the rate charged when picking up equipment. Quoted $149.00 taxes in, on the day of rental just over $200.00. It's a piss off.Ted C.
The reviews I had read weren't so good but my actual experience was excellent. The truck itself was clean and did the job very well.Eric P.
I was recurved by a living kind lady that looked after checking the van out and she was very helpful and friendly. I highly recommend doing business. That you for helping during my move.BRENNANA L.
Employee was not very friendlyLeeanne B.
Don't pretend that your computer isn't working when I return a vehicle. It always works when I am starting a rental. Go out to the truck with the customer and right down the mileage, leaving and returning, and give a receipt when requested. I don't appreciate having to ask three times to get a receipt.Leslie S.
Too many issues to put into words. Very disappointed. Please contact me. 613 329 1980Jamie P.
Uhaul customers are treated as third rate customers. You will be forced to wait until every other store customer is served first. What happens when a new customer enters the store? They continue to serve them first. If you're considering this location, be prepared to wait.Andrew S.
Excellent, friendly and competent service. No complaints at all. I would rent from this location again!Serge D.
Very prompt check in on return of the rental unit. Parking spots are great and the store is very well stocked. The store owner was very helpful and professional.George W.