Got to the location for my reservation. The staff were running late - which happens. But I got my truck 30 minutes late. I was supposed to receive a code to pick up the key without staff - but the online system said I didn't have a truck assigned. I drove 7 miles total and the staff misread the meter (again accidents happen) and charged me extra. When I called, they caught the mistake and said the area manager would have to do the refund. So I'm still waiting on that. Overall. Awful service. The staff were at least very nice and cordial. But I see no reason to give U-Haul my money in the future when there are other reliable options at the same price point.
Steven T
Abbott West Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Nashville, TN 37209
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The customer service was excellent!!!!
QUATRECE MI obviously have utilized UHaul before and paid no mileage charge and was hit with a $600 additional fee. This is unacceptable as I did not pay the in town rate. This is a travesty.
Brandon GCustomer service was awesome ty was my helper and she was amazing absolutely love this location
JESSIE MGreat in-person customer service!
GENEVIEVE J