Instructions for picking up the truck could be more detailed. The wording of the truck number location was unclear and I had to look all over to find it. The key box was on a building next door and it was only a lucky guess that led up to it. When we picked the truck up, the lot was not well lit, so perhaps there should be better lighting. Better signage and directions would be easier.
Kimberly H.
Nassau Merchandising Corp
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Nassau, NY 12123
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- 4,5 - Cote moyenne des clients
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It was cold and the wind was blowing. I tried to get Dan to stay inside but he wouldn't. Helped me unload and park . As always great service .
Richard H.a worthwhile drive to Nassau, NY to pick up the trailer-dealer very helpful+
Russ M.For this time of year, to make sure everything is fully thawed and/de-iced before customer arrives to pick up truck. I arranged to p/u a few hours after reserving the truck. I was told it was going to be done which it mainly was but before leaving, I asked for the side rearview mirrirs to be cleared of the ice; couldn't see. Also, didn't realize until later that at first, couldn't open the back of the truck due to ice. Other than that, it drove fine, etc..
christine Z.Truck was not ready when we got there and delayed our trip because we had to go to another uhaul location to get the issue fixed the next day. Bad bad experience
QUINTAVIAYOLANDA R.