They went above and beyond to assist us. :).sharon G.
Moving Truck Rental in Navasota, TX at Navasota Mirror & Glass
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Navasota, TX 77868
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 10h am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Navasota, TX 77868
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Helen was great to work with.QUENTIN W.
I've dropped off 2 trailers here after hours. Only phone interaction once. However, both returns were processed promptly and accurately.Janell S.
The professionalism and customer service at the location is second to none, be sure to support it. I'm sure the college town just up the road garners first choice at equipment but this little place is amazing!david D.
I didn't have a problem until I'm order was misunderstood and I had to make change at the last minute. I originally called the other location on Texas Ave and he made his own mistakes but got me over to the 2813 Texas Ave, College Station, TX 77840 location. When the gentleman called to confirm he wasn't very pleasant to talk with he didn't understand what I was asking for due to the fact I was asking for a 48 hr rental and was only getting a 4 hr rental. The only reason I would go back is because of Kristina Garcia. She helped us even when the store was closed. Her customer service was fantastic. Never rushed us or complained about the time. Thank you so much Mrs. Garcia! awesome job!!channon N.
I have a local business and use Navasota Glass and U-haul frequently. I love the small town feel and the staff is amazing, courteous & always meets or exceeds every expectation. The availability and quality of the equipment they keep on-hand, tied with their customer service expertise is the sole reason I have not purchased my own equipment instead of renting.David D.
U-Haul sucks. Lost my reservationBryan B.
great customer service.julie W.
Lady so sweet and helpful.Carlos B.
Access to location is confusing and difficult to approach. Entrance is on a highway access road that can be approached from one-way only. Entrance to U-Haul is quite a distance from the entrance to the access road. We knew exactly where the U-Haul place was, but didn't get there on the first pass.l Duane A.
No boxes were available to purchase.carmen D.
Not happy for picking up unit drive it 48 miles and be charge for those miles, it was Uhaul priblem not to have available units close to where i needed instead i drove 24 miles to pick up and the 24 to deliver equipment and those miles were charged to me.Rolando C.
When we dropped off the Uhaul (after hours) there were no signs anywhere on where the drop box was to leave the keys and we spent a very long time looking for it. There were dogs around the place that kept following and barking at us, which made us nervous. When we called the number, the woman told us where the drop box was, but it was unmarked and there is no way we would've found it on our own. We left very frustrated.Shaina R.
I was charged an extra day for the truck without notice because I was given the option to pick up with my smart phone on the uhaul website. The truck was checked out to me the previous day in the system even though I did not schedule to pick it up until the following day. I paid for a full day of rental while it sat on the lot.Jason W.
I only rent from this location. Service is fantastic.oleta R.
I rent from nowhere else. Best service available in this area.oleta S.
Small town location. Their computer systems were down but she was able to write up an manual invoice and get us on the road.Barbara M.
I don't know anything to improve. My experience was great. We had an emergency because of our truck breaking down near there and they were awesome in taking care of us and very quickly so we could be on our way.SUSAN B.
We dropped this truck off after hours, so no idea about the people or office but the parking space was great and we were relieved to see a 24 hour drop slot for the keys. PLEASE update your records and do not send anyone else to West End Grocery in Navasota as they are not a Uhaul location any longer.Lee Ann B.
Very nice folks. Very quick process to complete the rental paperwork and be on our way.MARK H.
DON'T USE COLLEGE STATION...We booked our reservation at College Station for 730 am the next morning. Although we had an email confirmation, the morning that we were scheduled to pick up our cargo trailer we were notified by text that our booking was moved to Navasota at 12 pm. We needed to be in Houston by 10am. The team at Navasota were very nice and we would use them again. We discovered we were the 6th person to be moved to Navasota without being properly notified. The College Station location needs to get their business worked out... When I called to figure out what was going on, I was treated badly by the staff at College Station. When my daughter called to ask questions after making the reservation, she was also treated badly. The woman in the College Station office is extremely condescending and rude.Natasha W.
Overall it was not a good experience dropping off and picking up truck wise. I went to reserve a truck and then two days later I got a call that I have to drive to 20 miles to get the truck instead of 2 miles away where I reserved it. So I drove 20 miles to get the truck. Get packed up and then once I reached my destination, I received another call from a dealer that was 20 miles away again and wanted me to deliver there. I asked that I want a closer location I was not going to drive another 40 miles round trip. So the person never called back for a re location place. So I called.....and a lady found a location for me to go to. So this morning we went to the location and it did not accept 26ft trucks. Which was really frustrating after all the person should have known that big detail in that dealer. So then I had to drive another 15 miles to a different location. It was not a pleasant experience. Probably will not go with U - haul again maybe will look a different options. Just frustrated on the driving to locations so far away on the picking up and dropping off. Pretty ridiculous in my opinionZach B.
I only lease from this location. Excellent service.OLETA R.
The customer service in Navasota was absolutely awesome! Very pleasant very and helpful! If I could do business with the sweet lady in Navasota I would recommend U-Haul on a daily basis!CHERYL B.
Excellent personal service from staff at Navasota Mirror and Glasspaul F.