Everything went well. Clean the air as it smelled like smoke. Truck ran smoothly.
Constance S.
Moving Truck Rental in Newark, DE at Route 72 Exxon
(Concessionnaire U-Haul dans le voisinage)
263 E Chestnut Hill Rd
Newark,
DE
19713
Pour nous contacter
263 E Chestnut Hill RdNewark, DE 19713
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 6h pm
- Dim : 10h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Newark, DE 19713
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
The mobile process did not work. I spent 45 minutes trying to get help on the phone. The truck's tire light was on and said it was low. The man on the phone was helpful and the person in the EXXON was helpful.
lori J.- Rating:
- 5.0
The man at the counter was an extreme delight ! Super nice and patient outgoing , respectful and just all around great, I'm always needing a uhaul I'll be coming here to this location from now on!
MIGUEL M.- Rating:
- 1.0
The truck i got was the dirtiest and most beat-up moving truck I've seen. It also smelled like smoke.
Aaron A.- Rating:
- 4.0
There is no email or text reminder to perform to online truck return. My turn in time was 5pm which I made, but did not know to check my online uhaul account to finish turn in until 10pm.
Christopher M.- Rating:
- 2.0
The person handling my case was on the phone on a personal call the whole time I was there trying to talk to him.
Alan C.- Rating:
- 5.0
Very helpful!
KEITH W.- Rating:
- 1.0
I had to use this location because my confirmed location in Elkton ,Md. was closed at my arrival,at 1:00P,M, I was forced to pay $50 extra because of the mileage charge to use a location 15 miles away, I'll never use Uhaul again-and never should anyone who reads this
Robert H.- Rating:
- 5.0
The service clerk Lou was ABSOLUTELY AMAZING! He said that wasn't his usual store location he worked at but he definitely managed it like a PRO! SUPERB CUSTOMER SERVICE, EXPERIENCE AND KNOWLEDGEABLE! He went above & beyond. ThankU for your patience, I was stressed.
AVIS M.- Rating:
- 1.0
Van was dirty and has cigarettes. Old water bottles and got charged more miles then I used it and call customer service and they hang the phone twice was unable to fix my problems. F-
Ruben L.- Rating:
- 3.0
The attendant at pick up time (who I believe is the owner) and a customer were not wearing masks during the pandemic of December 2020. I reserved a 15' truck and there were no 15' trucks available. I had to rent a smaller truck and make 2 trips. The truck's check engine light was on the whole time. The drivers side door was damaged and not not close properly. I got the job done with the truck and was happy to have a truck but this will be remembered as a failure. How can you not have the truck I reserved? I shouldn't even have to suggest having the right size truck that was reserved actually reserved as an improvement. Also following health guidelines that don;t put my life and my family members in danger by not wearing a mask during the pandemic could be an improvement. The location is close to my house and very convenient.
Jay G.- Rating:
- 5.0
fantastic experience of renting and returning uhaul from this location
CHANDRESH S.- Rating:
- 1.0
An email was sent to customer service based upon our experience
Joseph B.- Rating:
- 5.0
Excellent customer service
DELPHINE M.- Rating:
- 3.0
Head light out.
John R.- Rating:
- 5.0
Great Customer Service / Knowledgeable Staff
George T.- Rating:
- 3.0
I was overcharged. I didn't realize it until I got home.
JOHN E.- Rating:
- 5.0
Manager was excellent
mark G.- Rating:
- 1.0
When I booked online, there was a 20 ft truck available at this location, so I booked it, but when I went there was only 15 ft truck. Since I had no other option, I had to take it and had to do multiple trips to move my stuff and I had asked the Exxon owner to give an extension for few hours due to this. He said he will give but when I returned 5 hours later than the schedule drop of time, he charged me for an entire day. I strongly recommend not going to this place for U-Haul rental as they show wrong availibitliy online to only charge several dollars extra for a smaller truck.
Nitin S.- Rating:
- 5.0
It's a good idea to have it at a gas station
troy M.- Rating:
- 3.0
I have rented Uhauls in other states and had no issues other than moving locations of pickup or drop off. However in Delaware I went to my changed pickup location in Wilmington DE and there were 0 available trucks. I reserved a 15 foot truck 4 weeks in advance and after 25 minutes on the phone nobody could tell me why there were zero 10ft, 15ft, or 20ft trucks in a 50 mile radius when my reservation had been confirmed less than 24 hours earlier. The Newark branch did not answer the 1-800 number therefore I was speaking with representatives in Baltimore who continued to attempt to transfer me to a DE rep. This was unacceptable and only by the kindness of the owner of the station above we got a van for the day which required two trips out of state and back. I will never be using UHaul again if it can be avoided at any cost.
Kristen M.- Rating:
- 4.0
Uhaul has some bugs in the van. Cleaning after the use will definitely help.
Venkata Sai Char O.- Rating:
- 3.0
No pads available. Told me to got to another location for them. At least got a refund. Truck was dirty both in the cab and in the back.
Stephen C.- Rating:
- 3.0
Where do I begin? Don't call people the day before their move and tell them you have no equipment for them and offer ZERO solutions to this problem. This is especially poor practice when there was available equipment as I obviously rented a truck. No dollys or furniture pads were available.
Adam L.- Rating:
- 1.0
Pick up location was changed but not relayed to me Website was horrible
william S.