Very goodBryan S.
Moving Truck Rental in Newburgh, NY at Julians Auto Repair Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Newburgh, NY 12550
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Great customer service! Very positive attitudes and welcoming people, which is why I've remained a loyal customer.angela R.
They were excellent!! I would recommend then to anybody!diane C.
Great overall experience!Ashley P.
Communication. I reserve truck on line at one location and when I go to pick up the truck I'm informed that they didn't have any trucks available. So now in rushing to find a replacement truck. The agent called various location and she finally find a truck but the agent at the other location inform her the truck is for 1 way rentals only. Smfh.. I need a truck for 4 hours and the only truck in town is for 1 way rental only. I'm so frustrated and disappointed with uhaul.James J.
Very concerned about U-Haul trucks used in Bronx NY as holding vehicles for Covd-19 bodies. Would suggest those vehicles be taken out of service.john B.
There's no need to make improvements at this location because they already have the customer service skills that will keep new and loyal customers coming back.angela R.
Great service, friendly and efficient.Noel T.
My original contract with Uhaul on 9W Newburgh, NY was never reviewed and my instructions for payment was never followed. I instructed them to use my credit card on file and they used my sons (Nicholas Gangemi) credit card instead.nicholas G.
Thanks for an easy pick up and great communication before and after my rental! Happy Holidays folks!Jennifer M.
Great Service from a great group of people. Thanks Al.JOHN B.
Great customer service. Above average. Larry and Al, and staff. It is always a pleasure to do business at Julians. Thank you so muchJOHN B.
Nicole was very helpful, the overall vehicle,10' Box, was better than expected. A short, but difficult move was greatly expedited.HOWARD K.
The 24/7 self check out application did not work on iPhone. The app asks that you take a picture of any damage on truck and to take a picture of yourself and submit it. The app is not compatible with iPhone Safari so the camera comes up solid black and you can't take the picture. I called customer service and waited for nearly 35 min., explained the issue to be put on hold again. Then explained to yet another person who tells me that the app is only compatible with Chrome browsers and to download that browser! WHAT???? Thankfully the owner of the establishment was on a late call and happened to drive in after hours...to maunually check the truck out for us. Horrible experience with U-Haul but the owner was great.Dorrie T.
The trailer I rented was a piece of junk. Old and should have been taken out of service long ago. We reloaded the trailer 3 times, b ut it still swayed the entire 1400 mile trip at 55mph. I feel like I wasted my money and that i was given this particu\lar trailer to get it out of the northeast fleet and make it somebody else's problem. I will be buying my own trailer for future moves and then selling it when I'm done. Veruy disappointed and the trailer has nothing to do with Julian's. It was dropped off there by a U-Haul representative. I had no choice in trailers.Rick W.
you did an outstanding job for me.Thanks again!Giraud G.
The Gentleman who helped us was EXTREMELY helpful i believe his name was Larry Tuttle. I would rent from him again...matt M.
Julians, always easy, friendly, and customer service orientated.JOHN B.
The actual location and service at the location was good. I was very upset with Uhual scheduling. I was originally scheduled for peekskill NY and then 1 day prior i was scheduled 25 miles away from my original pick up which through my entire move off. I can understand if it was 1 week prior but 1 day is absolutely ridiculous, never again.Kimoy W.
Jessica and Al are great people. Work very hard to simplify things in an honest professional manner. The shop goes out of its way to insure customer safety, equipment readiness. Is there any better way to do business?JOHN B.
Scheduling of the truck was an issue. If I did not call multiple times to confirm my reservation the truck would not have been available. Poor scheduling and customer service. Julians location was great! Uhaul customer service needs a makeover big time.Kristin R.
Make the Vans available for one-way tripsleon D.
Had a great experience. Everyone I spoke to was extremely helpful and friendly. Would definitely use them again!!Margaret E.
The high beams did not work in drove along a mountain at night with very poor lighting from yhe vehicle which w as dangerous. The vehicle broke down and left me inconvenienced, and the agent gave me no options with the insurance, I was told I had to take the insurance.Charles L.
Julians treated me right Well recommendedSTEVEN B.