Someone should be available on sundays for phone customer service at the location. I was not able to use the electronic sign in and had real issues. Then I was charged because when I dropped it off no one was there and I still couldn't use the site.Tristin R.
Moving Truck Rental in Newmarket, NH at Newmarket Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Newmarket, NH 03857
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam : 8h30 am à 3h30 pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/16/2021: 8h00 am - 5h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Newmarket, NH 03857
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The office was super helpful and friendly.WILLIAM B.
I would recommend putting up some signage to make it look like an actual u-haul site. Sweeping the lot and painting lines for parking spots would also help it look professional and attended to.Brad R.
I had scheduled my pickup for 8:30 AM. At 8 AM, the people I was buying furniture from called me to say we would have to push back the time I was picking up stuff. So, I didn't rush to pick up the truck and got there maybe 45 minutes later and couldn't pick up the truck contact-less because there was no "pickup my truck" button on the reservation. Luckily, the UHAUL office was open and they fixed it, which was evidently due to my not picking my truck up on time. I've been a customer for 25 years and never have I heard that you have to arrive right on the dot or your truck reservation is null and void. The woman at the counter was a bit hostile about it.HEATHER R.
Nothing as staff was very helpful and truck was very clean.Patricia F.
It would be lovely if all the UHAUL employees were as helpful and friendly as the Newmarket site personnel. Very enjoyable.Deborah K.
It was a quick and simple solution to our moving situation. Thank you U-Haul for a smooth transaction. No problems, whatsoever.Steven` C.
I thought odometer went from 49 to 74. Hard difficulty getting key into ignition and opening tailgate.William W.
Employees were not well trained and caused us a great deal of stress and head ache. And while trying to get our issues resolved I was on the phone for over two hours and kept getting transfered and put on hold. Moving is already stressful enough and you guys made it a lot worse.Bruce K.
Great service. Fast and convenient. Brand new truck. Couldn't have asked for a better experience.Janet B.
Staff during pick up and drop off were friendly and helpful. Excellent service by both young women.Kerran V.
Just charge the price that it cost instead of pretending you can rent a vehicle for $19.95. You know you can't because you add mileage and other fees with it. It's actually $50+.Cindy Q.
I was told by UHaul that I would receive a free months rent but this is not available apparently at the Newmarket location. Another poor UHaul corporate negative experiencesharon C.
Get better quality plastic mattress covers . Used queen size. Last year different had better ones with hand hildsjoe K.
I did self drop off in the driveway. Saw nothing and met no one.Daniel S.
While doing remote pick up early in the morning it would've been helpful to know that I needed somebody ready to be contacted as an alternative contact. My help wasnt planning on arriving for a few hours and my manager was not in yet.Christian P.
Your website interface definitely needs some streamlining. I had to give up and call the location manager for help checking out the van because instructions on the site are not clear, misleading, and in some cases, redundant. At the very end, the entire data entry had to be junked because my password did not work. There has to be a better workflow.CHARLES D J.
Floor of truck was dirty in driver's and cargo areas. No sun visor on driver's side. Check-In and return processes on app take too long and cut into rental time. Check-In process is not well enough described on website.Douglas M.
Improve functionality and ease of access for the online rental. downloading an app for an hours use, to not need it again for years is pretty redundant. Also, please work on quality of life changes to the website. It is a pain to navigate. I will not use the online service again.Daniel T.
Sue went above and beyond, truck was CLEAN and Waiting . Newmarket Storage great facility. VCSVAL S.
Work on your website - difficult to figure out and rather tedious check in and out procedure. Needs streamlining, esp for older folks who are not computer savvy.ANNE AND CHARL J.
Mobile pick up convoluted.Aaron P.
All of the processing was done through an app and we had difficulty. The location was not helpful and just sent us to national. No where in the instructions did we see that the credit card name had to be the same as the renter. This resulted in much delay and rework. The location is convenient if the staff were helpful.Matthew D.
Great staff, easy pick up. It could not have been easier and more smooth.JAMES C.
I had reservations to pick up a 20' truck at 5:00 PM and had it reserved for 24 hours. At 4:30 PM I called to ask if I can pick it up later since I was going to do it over the phone anyway. "No problem" was the answer. A little after 8:00 PM I get a call from UHaul saying since I didn't pick up the truck at 5:00 they gave it to someone else. After pleading my case and the facts, they didn't seem to care. Finally after getting angrier they relented and said I could pick it up in a couple of hours. When I plan for something and make reservations I expect them to be honored especially when I call ahead of time.Daniel N.