The truck and the staff were good, the app however the U-Haul app left a lot to be desired
Kenneth M.- Virginie VA
- Newport News
- 23608
Moving Truck Rental in Newport News, VA at U-Haul Moving & Trailer Hitch Center of Newport News
14861 Warwick Blvd
Newport News,
VA
23608
(1 mile from Denbigh Blvd heading to Fort Eustis)
(1 mile from Denbigh Blvd heading to Fort Eustis)
Services dans cet établissement :
Pour nous contacter
14861 Warwick BlvdNewport News, VA 23608
(1 mile from Denbigh Blvd heading to Fort Eustis)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Newport News, VA 23608
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
-
Propane
Propane service delivered straight to your door!
-
Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 3.0
The equipment worked well however the staff at this location is very ghetto there was a long line of customers waiting when return the vehicle. The young lady who checked me in did not put the amount of miles on the bill that I asked for. Even the reservation that I made was incorrect. Management needs to train their staff properly. I still have not received a receipt. Can someone please send me my receipt!!
Desiree S.- Rating:
- 5.0
There's nothing you can do. I get 5 star service every time I visit!!
Elijah U.- Rating:
- 5.0
Give the assistant Manager a raise , she was very efficient
JEFFREY M.- Rating:
- 1.0
Kristen a very exceptional employee that u-haul has she needs recognition for her diliduion
CICELYAQUALLA M.- Rating:
- 5.0
I am a regular customer to this location . I recieved a 20 dollar service charge for returning vehicle 20 minutes before opening. Normally they are open at 8 am. And they changed there time to 9 am now. I was very upset to see that. I would like a manager to call me back about this . Don't want to speak to a regular employee about this . They seem frustrated with customers on phone if there busy. Other than that my experience with this location is amazing. Please have the manager call me please!
Raymond G.- Rating:
- 5.0
excellent customer service
PEDROANTONIO R.- Rating:
- 5.0
My sales person was awesome and very friendly.
BILLYLEE R.- Rating:
- 5.0
Mrs Shirley and Mrs Kristin were so nice and helpful they did a wonderful job and their customer service was amazing
CHEETARA LORENE A.- Rating:
- 5.0
The ladies that work here are FANTASTIC. We got into a pinch and they did everything they could to help us. Much appreciated!
BRITTANY C.- Rating:
- 5.0
The staff was friendly and professional. The only delays (checking in and returning) were caused by STUPID customers who could not understand instructions/explanations and who could not follow instructions... and who did not understand the difference between a debit card, cash card, and credit card. --- The staff was very polite and patient (much more than I would have been) and were doing their best to remain courteous and professional. I was impressed.
Allen W.- Rating:
- 5.0
Christina was very helpful and had a great attitude!
Walter S.- Rating:
- 5.0
The manager Kristen provided excellent service. She was patient, informative and extremely professional. She made my rental process go as smoothly as possible.
Bryan J.- Rating:
- 5.0
The staff were very pleasant and helpful. They went out of the way to help us.
STEPHANIEANN T.- Rating:
- 5.0
The team was very thorough with ensuring everything was clean and ready on time. Service was wonderful. Both ladies did an amazing job. This experience was by far 100 times better than my initial move down. Thank you for making this an easy part of a very long moving experience.
Vanessa B.- Rating:
- 5.0
Awesome customer service. Thank you.
DANIEL T.- Rating:
- 4.0
Good to go, people working were nice and helpful.
Scott C.- Rating:
- 5.0
The staff was friendly and attentive. Although U-haul's checkout system is glacial, they did their best to be efficient.
Peter G.- Rating:
- 5.0
Normally I have no complaints but the Inside of van had pet hair everywhere other than that I rent from this location often my overall experiences are always GREAT!
SCHMEKIANAKIELE E.- Rating:
- 4.0
More people working inside the store
JAMES W.- Rating:
- 5.0
Kristin took care of us and was very pleasant. We enjoyed her joke about the donkey getting it out of “pasture†to heft up trailer. She took good care of us.
SARAH MARGARET B.- Rating:
- 5.0
The ladies at this location were very upbeat, and made the pickup/drop off process very simple and safe. I will definitely use this location again.
GARYLEVELLE M.- Rating:
- 1.0
Was charge after hour service fee. When I had my vehicle back before business closed. Unprofessional for a business to over charge a customer.
Jerome N.- Rating:
- 5.0
Your customer service center operator called me when I was 5 min away on the highway to another location to pick up the trailer. Not the Warwick people. That employee explained that I needed to now go to Warwick for my trailer as another customer never returned a trailer at the other location. She gave me the street address for Warwick but when I asked her for the town name, said she could not provide that as she “was a bad speller and U-Haul did not pay her enough to spellâ€. Rude. We had pulled off a major highway and wanted better info as cars whizzed by. The people at Warwick we were wonderful. Your telephone agent calling us to change the pick up location was is however a disgrace to your company. Too bad as service was perfect up until we came across her.
ALANLOREN D.- Rating:
- 5.0
No need for any recommendations. The crew on duty was very proficient and efficient.
Daniel G.