Fantastic customer service!Tara L.
Moving Truck Rental in North Andover, MA at Northeast Storage Corp
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
North Andover, MA 01845
(Near Rt 25)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 4h30 pm
- Sam : 9h am à 1h30 pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in North Andover, MA 01845
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The check-in process took 27 minutes. It would have been nice to know that we could upload passport information, that you were going to call the 2 contacts, etc. before actually arriving at the facility to pick up the vehicle. This process took way too long and then it took over 10 minutes to verify my information. Very frustrating.Kerry T.
Keep hiring good personnel. Staff at this location was excellent. Excellent job. Equipment was clean and we'll maintained. Great customer service. Will use again.Eric C.
Sherrie was extremely helpful and accommodating with my rental. I will definitely recommend her location to my family and friends.Ted P.
Sherry was amazingJohn P.
I called ahead and spoke with jennifer who was very nice . I booked for Saturday the 16 th I needed to head to nyc early and u guys don't open till 9 am . She told me I can sign up for the 24/7 service so when I come into your location . She took as my information (credit card , etc). She said my phone would ping as I arrived on the property and it would provide the information I needed to access the keys from the box it never worked. I got there at 8 o'clock and I waited but thinking that I would only have to wait an hour for somebody to come but the girl was late and never opened till 915 there was a line there all I wanted was my keys from the box she had to take my credit card and all my information all over again which led me to believe that she never did it correctly in the first place. I want a discount . The van was filthy . Never cleaned from the prior use. I didn't fill up the tank and don't want to be charged cause my time is valuable too . I've rented trucks from you guys before but to get up early and having to wait 1 1/2 hours is not acceptable . I was pissed to say the least . The girl jennifer said she would speak on my behalf and felt terrible about it. Im calling the phone number today and no one is answering . How do I operate a business this way? Very disappointed .Deborah B.
When i got the truck it had only half gas in the tank and I paid 30$ to fill the tank up , so i need a 30$ refundZiyad A.
Awesome jobKevin A.
Only positive comments here: when I called to ask about services and availability, Sherry (spelling?) answered all my questions and provided additional information (answers to questions I probably should asked - such as type of gas to use when refilling). When I showed up in person, the UHaul computer system was down but she worked through processing the transaction with a very pleasant demeanor and no problems whatsoever.John P.
The desk help was very pleasant. Had me on my way with no hassle or hang ups. Overall experience was excellent.Brian F.
Nobody was there to take my return when I arrived and the charged me a gas fee when I returned the truck with more gas than I received it with! Please refund this incorrect charge immediately.Isaac H.
The rental here was quick and easy. Excellent customer service, especially on a snowy day!Susan M.
Friendly customer service and easy location for pick-up and drop-off.Corinne H.
Very friendly staff. She took the time to make sure I had what I needed. Made the process simple and easy.Patrick S.
This was my first time renting a U-Haul. Sherry is very helpful, friendly and knowledgeable. She made the experience great. I highly recommend this location for your U-Haul renting needs.Ziana D.
Sherry made the experience pleasant for me. She is customer centric!Bob B.
I got the truck that I reserved. It is clean fairly new with only 1200 miles on the odometer.Paul G.
I dealt with the very friendly Jenn, She was so very helpful and I had a a great experience with Northeast Storage Corp. I would recommend them to everybody. thank you for being there for me when I needed your services.Michael G.
Quick easy and efficient. Well done.sara W.
Staff at North Andover location was friendly, provided excellent information and described all available options.Igor K.
I sat in the parking lot for an hour to be given the wrong key and wrong truck. No backup camera or dolly. The truck had 50000 more miles than the truck I was assigned to. Then I was told by a customer service rep that I'd probably be charged for that mileage. Luckily the store manager was excellent and rectified the issue. However I'll never use this location again.Jessica M.
The pricing is a big issue. To advertise a $19.99 daily rate and then pay over $90 for a simple 8 hour usage is at best a joke. The only way the advertised rate is available is if I rented the van and literally don't leave the parking lot.Brian N.
Got charged $22 for gas and drove less than 2 milesPeter M.
Needed a bigger truckHOMER C.
I had some issues checking in, then the truck I ordered didn't have all the Uhaul Equipment I ordered, so I had to go to the Lawrence branch to pick it up. They also were out of most equipment, so I only ended up with half the equipment I ordered. Very frustrating. Made a long day of moving.Stephanie L.