Location de camion de déménagement à Norton, MA chez Produce Barn

The front of the truck had a strong odor of marijuana and the cup holders had marijuana residue and ashes in them. I took pictures. Through my profession I am trained on drug paraphernalia and know the scent and look of a marijuana leaf. I did tell the cashier about my findings and he said he didn’t think it was “weed” but I don’t think he was being truthful. I think he was just scared because I spoke up. I called customer service this morning to file a complaint. I’m very disappointed in the experience I had. I had to sit in this odor for 5 hours and I smelt of it when I got home. This is a liability for a driver. If I had gotten pulled over this could have ended badly and I don’t appreciate being put in this position. The driver who had the truck before me should be held accountable and so should the location I rented from because they clearly didn’t inspect the truck before giving it to me. I don’t think I should have to pay $80 dollars for this when I was left feeling extremely uncomfortable. I am reconsidering my loyalty to Uhaul and may no longer be a future customer. Feel free to call me 6035668643 if you would like to discuss my concerns further.

I had called ahead of time to be sure the had the truck. I told the woman who answered the phone it was important I needed the truck tonight and would be returning it the same night. She said ok they closed at 8. I arrived at 7:25 and she had left for the day. This location is inside a local grocery store, one of the employees of the store had to leave and go get the woman to come back and help me. This put me an hour behind schedule and she never checked the gas level in the uhaul and I had to put gas in before even getting on the highway because it was below 1/4 tank. It was an awful experience, I wasn't home until midnight due to this and am pretty upset about the whole thing.

Fast friendly service. Good people.

have the equipment requested at the requested pick up site. this us the third time I've had to go to a different pick up site, even though I reserved equipment over a week ahead.

No one there to accept the rental! We just dropped the trailer in the parking lot next to two other U-Haul trucks, and left. Unnerving, considering if the trailer is stolen, I’m on the hook for it.

Easiest transaction!!

great dealer fast and friendly

I'm not pleased that I had to pay twice the amount for the auto transport because I made a separate trip a week apart. If I had rented the auto transport at the same time as the truck, Wednesday, September 27, 2017 it would have been half the cost. Not pleased with the policy. There should be a window, such as 30 days. If similar equipment is rented in the same time frame it will be the lower cost.

Worst experience I have had with uhaul.

All great. I wish I could remember the name of the nice young man who helped me with the reservation yesterday afternoon. He was approx 20-21 yrs old and extremely pleasant. I will definitely return. Thank you.

Fast in and out like the guys and understanding and was sorry what happened to me thank you

The guys at Mansfield made this easy for me. No problems, the van was very comfortable to drive and spacious. It made my ride to Long Island fairly easy and most importantly I got all my sons stuff for college inside and packed tight. I will definitely see the guys at Mansfield UHaul again for future moves.

Although the store was nice and the employees were wonderful, I did not choose this location as it was very far from my house. I didn't have a ride and my uber was expensive.

9' van, 34 miles, less than 1gallon of gas when I filled the tank. Very impressed.

The aplliance dolly wasn't put in, a utility dolly was

Needed a quick pick up and move a gas grill. I was in and out in 10 Min. vehicle was clean. was returned in an hr. great service. will recommend and use this rental agent again.