Took me almost an hour after my scheduled pickup time to get my truck. Owner/bobby wanted me to text him a picture of my credit card to him to process it remotely. Young employee behind the counter called a local dispatch instead who took care of it in minutes. Bobby is clueless.and unprofessional.
Jeffrey D
Country MarketPlace
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Oakdale, CT 06370
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisEverything was fine all employees at this location were Great to deal with.
michael h.
TIMOTHY SThe trailer I originally reserved was on site for the entire week and it was given to someone else the day before I was to pick up. Then I had to down grade in size and throw away many things I didnt want to to be able to move out of state. Then upon picking up the trailer it took forever to get the Uhaul website to connect to the person on site and it would not even work for me when taking pictures before leaving. AND the trailer had a nail in the tire so I had to drive 1000 miles hoping I didnt get a flat. Worst experience ever with Uhaul and I have used them a lot.
CHARLES TThe returm process was utterly confusing! We scanned the qr code and got to a page that said "make sure you take these steps" and then it said "thank you!" We thought we were done, locked the doors, and put the keys in the lockbox and drove away; that was at approximately 2:30 pm. A few hours later, i got a text asking when i intended to return the truck!!! I went back to the parked, physically returned truck and had to start the process over. It then confirmed my location, asked for pictures, the odometer reading, etc. And this time it took longer, of course. So i had to take a photo of the dashboard standing from outside since the teyck was already locked. Finally, it confirmed the 'return'. Very, very confusing. Imagine my complete and utter shock and dismay when i saw that text asking when i planned to return the truck! 😳😲😧😱
Michael L