Location de camion de déménagement à Odessa, MO chez Walker Tire Truck & Tow Svc

When making the reservation, be sure that the pick up location is clear. My reservation said the pickup would be in my town, and I ended up having to pick it up 30 minutes away.

Thank you for a trouble free trailer rental. Unit was in good condition and hauled great.

I have experienced this location for other needs in the past. They are usually nice, but very un professional in their establishment. It is filthy, trashy and i often find it spills over into their work. When I went to check the trailer out, it took her forever to get the software to accept my request. The request I submitted online days prior. I did not choose this location, but was sent here after I had already submitted the request for another dealer in town. When I went to hook up the trailer, the employee tasked with check out was un trained. My truck was too tall for the Jack because the trailer was off the road in a dip. I had to provide my own procedure to get it on my truck. The employee was going to give up. Then when I got home and went to load a vehicle on the trailer, it was not properly attached by the employee. He had not latched it on my hitch. It came off, gladly not while driving nor causing any damage. I did call and inform the business, they said sorry, but not much else. Always disappointed with this establishment.

The people there seemed to be inconvenienced by the fact we wanted to rent anything. We were there for nearly an hour and I had called and confirmed the rental a day in advance. Honestly, if I hadn't been 4hrs and 30 min from home and really needed the tow dolly, I would have just walked out.

Waited over an hour to get the truck because they couldn't figure out how to run the site

Most gracious regarding change of destination and light deficiency. Outstanding service!

No improvement required. They are a friendly and knowledgeable staff!

There was blood in the cab, a used tampon behind the drivers seat that I found when my puts spilled when I tosses it on the front seat to climb after loading my stuff. I was never notified of the change in vehicle, they changed the location to a backwood junk yard, the quoted price of $276 turned into $451 somehow. Took them 20 minutes to even get to me. The truck popped the whole time and ended up over heating. When I had the regional manager called me I was told I was lying that he was there when they cleaned the truck and it was kool-aid then later said he hadn't seen the truck but would go see it later. The truck popped loud enough the customer service lady heard it so it's on their tapes. I just asked that the adjustment to the $276 be made. He refused. I called into customer service to see if there was anyone else I could talk to, while on the phone they said he loaded notes saying he offered to match the quoted price and I refused. This is the most horrible form or customer service I've ever seen. Not only was there literally blood and a used tampon in the truck that was "just koolaid" when he'd never see the truck and admitted that later. That's risks so many contimaniation issues. I work in healthcare where people with feeding tubes get treated. If whoever bled had a disease like TB not only am I at risk of being exposed hit all my patients are now as well. I now have to get get tested for a number of things. And he's going to sit there and lie and say he offered me a price match and never did. This is the worst company I've encountered. Their only saving grace has been their customer service line. Those ladies I dealt with have been amazing. Still will never use or requimend them again