Improve online booking. I had to call the 800 number to complete my reservation
CHRISTOPHER S
Goochland Market Place
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Oilville, VA 23129
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThis was a nightmare…yes the vehicle was clean but the app and customer service was terrible. For the price paid it should never take 30 mins to drop off online.
Lisa WVery limited parking no clear signage. 1 truck and 2 trailers parked in the dirt next to a gas pump. My overall experience was horrible after pick up. I had to keep the truck an extra day due to the movers I hired through your website showed up 3 hours late. Putting 3 hours late to unload after a 5 hour drive. I have used U-Haul 4 times in the last 3 years and have never had an experience like this. I was charged a $150 fee for not return the truck on time.
Shawn HThe only thing I can state is I was charged for the dolly and did NOT have one on the truck I did expect one and we did need one too. This was a downfall. We had to drive to another location also, the location did NOT have the truck that morning so we had to drive further then expceted as well. I was not aware of this either. Customer service was nice on the phone and the gentlemen at the second store was nice too. The drop location lady in Buckingham was over the top nice though!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you!
Diana BGreat location and drop off. The UHaul website was down the evening I dropped off, so I couldn't complete the return on line. But I called the next morning and closed it out, no issues.
Roger P