Great equipment. Pick-up was confusing.
Joshua D
Good Tymes Packaging Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Opelika, AL 36804
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,0 - Cote moyenne des clients
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The pick up point was not manned, so I had to find out the hard way that I could not purchase a tow bar with a 2 inch ball so that I could use the trailer I was picking up. I had to drive back into Auburn to a Walmart to purchase the towbar. Not convenient and a waste of time, gasoline, and goodwill. The people I talked to on the phone from U-Haul were pleasant, and I don’t blame them. The bigger challenge is helping people get all that they need in one effort. I drove right by the Walmart on the way out to the remote U-Haul location, and in the back of my mind, I thought about getting a towbar from them. Your website for ordering works fairly well, but gave me no warning that the location for picking up my trailer was unmanned.
Albert CThere was no one there when they opened I had to call u haul and local. Number 5 times. Then do everything over the phone as no one showed up to sign out equipment
Shawn CDirections were inaccurate for drop off location and phone number was disconnected m. Location was run down and didn’t feel safe.
MICHELLE DThis is a liquor store that is not manned. Call number to drop off trailer. STRANGE. Never received email confirming receipt of trailer which was disconcerting. Only received survey so assume the location received the trailer after we called to notify that we were on the lot.
Christopher W