Uhaul changed my pickup location a few days before my reservation which turned out to be a blessing because Ashley at the Southwest Hwy location is AMAZING!!!! She really took great customer service to another level. She communicated with me every step of the way and even when minor hiccups happened that were beyond her control, she was on it. She went above and beyond for me and I truly appreciate her. Moving is stressful enough but Ashley really made everything stress-free for me. I hope her team knows how valuable she is. Thank you Ashley!! And I hope you get a raise! :)
Ashli S
Comrade Carriers LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Orland Park, IL 60462
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe location and staff were great. They were accommodating and helpful but it was far from where i had thought I'd pick up truck. I rented a hotel room based on the location of the 159th St location. I arranged to rent a2 wheel dollie but the location on southwest hwy only had appliance dollie. They gave it to me for the same price but it was too heavy to use.
Sandra VAshley was extremely helpful, excellent communication, super 5 stars review, pleasant experience. Thank you.
SAMIR NI was on the phone trying to get ahold of someone for two hours since the location was closed during our pick up time. Nobody on the phone could help me until the last person responded and walked us through the verification steps that was not working prior. She was super helpful and was able to bypass the prompts on the app that were not working for mobile pick up
Kelly BPlease try to keep to the original requested pick up location. This location was out of the way.
Michael P