There was significant confusion at the location when I went in to pick up my rental on the 8th. The clerk kept saying they did not have the truck, when it was sitting in the lot. He called the manager who was also confused and kept telling the clerk that my reservation pickup was for Friday at 8:00 AM and not Thursday at 8:00 PM even though I kept showing them the U-Haul reservation. We finally worked it out and I was able to rent the 15' truck for 2 days. When I returned the truck on Saturday at 4:55 PM, the clerk to a picture of my phone showing the fuel level and mileage and said he would check it in and I would receive the receipt via text within an hour. When no receipt was received by Sunday, I called the location and they did not answer and sent them a message which they did not return. I then called U-Haul, who also attempted to call, and no answer even though the location was open. On Monday, the truck still was not entered as returned, so I called U-Haul again and U-Haul attempted to call the location with no luck, and then sent a message to the location. Later, then the receipt never came, I called U-Haul again and U-Haul send a message to the district U-Haul manager to investigate. The location finally checked the rental truck in on Tuesday morning at 9:13 AM. However, they charged me for 4 days of rental; Thursday - Tuesday. I had to call U-Haul again and explain the situation, which they had to confirm, Finally, U-Haul would refunded me the 2 extra days of the rental charge during the time the location received and held the truck, but did not process the return. Never heard form the location at all, so no, I would never recommend this location. Other than the hassle of initiating all of the correspondence, the U-Haul representatives were very courteous.Richard R.
Chevron Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Oviedo, FL 32765
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Super nice folks running this Uhaul Oviedo branch. Would recommend 100 %. Much appreciated service and help, and will rent again from this Chevron. Good folks.Brooks G.
The mobile app is not good, kicked me out several times, had to finalize things with the station owner to get things completed. Signed up for a dozen quilts/ blankets but owner only had three and they were dirty, but owner charged me for a dozen. Please discount for this shortage.Tim M.
The truck was in good condition. Thats about all i can say that is positive... The app took forever... The process was way to slow ... it felt like the onus was on me to do everything. Absolutely no customer service... NONE.James R.