Location could not get UHaul App to work, they overcharged us for the rental then it took 4 phone calls to corporate headquarters over a week to get a district manager to fix the overcharges. Two previous cases were closed without any review, any customer contact, even though a call was requested and no notification to us. We had to keep calling back in to customer service, kept being transferred even though we called the direct numbers provided for customer support. It was a total nightmare. We will consider other options vs UHaul in the future, which is sad because we have used UHaul several times recently and dozens of times over the years.
mark d
Fishing Creek Nursery
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oxford, NC 27565
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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The process was smooth in switching trucks when I realized the first truck was too small.
DARLENE PYour truck was filthy,I had to clean it myself,before I could use it.black mud in the back.and trash and spilled drink in the front.this held up me moveing 1 hour.clean your trucks.
BETTY JLocation wasn't bad. I'm not happy with my experience with uhaul overall and will be sure to let people know it along with why I feel this way. Let me start with what I feel is false or at least misleading advertisement on the price of doing business with uhaul. This was the most expensive cost by far, double what I'm paying for storage, out of the already high cost of moving. If I had of had any alternative I would have never spent my money with the company and I don't intend to let anyone u care about be fooled by them
Stephen BEvery thing was all set, they were great help and the whole process from start to finish was painless and stress free. would not hesitate to rent from this place again.
mike G