Uhaul messed up with our reservation, then fixed it but the employee had an attitude as if it was my fault instead of showing at least SOME compassion for what we experienced. There was NONE, she barely spoke, it was uncomfortable. I'm being generous with the rating.
DAWN C
Lake Erie Lawn & Garden
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Painesville, OH 44077
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Tail/turn light not working.
JAMES CLocation was great, truck needed work.
AARON SNone of the equipmebt I reserved was on the truck and the location wasn’t open yet. U-Haul customer service was very nice and helped me locate another store that was open but we had to go 20 minutes out of our way on top of the time it took to contact customer service and locate the equipment. This cut into my rental time.
Shannon RVery glitchy app made it frustrating to drop off after hours and could not find a clear spot to drop the U-Haul off.
Ian K