Horrible, 3 weeks after renting, I receive a call stating the Uhaul was never returned, which was returned on the same day! Received another call stating the Uhaul was located but was billed over 800 $for rental but was later refunded! What an inconvenience! They need some help over there!!!!Jeneishia T.
Moving Truck Rental in Palm Bay, FL at U-Haul Moving & Storage of Palm Bay
Pour nous contacter
Palm Bay, FL 32905
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
One-Way and In-Town Local Rentals in Palm Bay, FL 32905
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It took us 1 1/2 hours to rent a utility trailer we had a reservation for. There was 1 person checking people in with a 3 person back up! The outside fellow couldn't find the trailer number on our reservation, he hooked up another one which took quite a while, then the person in the store said it was the owner's trailer and could not leave town. Then we had to wait while another was hooked up. In the meantime, other employees were walking around doing nothing. Terrible customer service. Will definitely NOT rent from that location again.Kenneth O.
Very smooth return, friendly staffDAVID B.
Best place to get a Uhaul!BRIAN T.
Staff is always overwhelmed, but very patient and courteous. Need more help at that location!JOHN R.
Website listed something that was available that was not. I got a ridiculously sized moving truck. The price quote that was given on the website me was very much under what the actual price ended up being. Your website sucks. Made me feel like I was getting a one over from the store when really it's just your shitty website that promises vehicles that aren't available and provides unrealistic quotes. Also, they didn't have my truck so asked about my $50 and they made excuses for why it didn't count.Greg J.
Nothing, everything is goodDainie B.
After waiting 40mn on the line plus a shity service on top of that, messing up my all day over charge meClervey M.
My experience was very good for all aspects. The men who connected everything was very certious and knowledgeable. Thank you for a stress free experience.KIM Y.
Booking should have all information on their shops, reservations for pick up was at a location with no trailers, giving me the runaround but overall the people took care of me and for that I thank you.RODOLFO T.
Associate were friendly, professional and very helpful.GEORGE C.
Nothing to addHarold L.
First time trying the mobile pick up, the map with the van location is not accurate where they actually have park the vans(which are upfront) and not where the Google maps display uhaul app says, second the keys box are really far from the vans and you have to walk back and forth but for a 24/7 services someone walking at 2am that distance is not the best. I'm glad was in store hours(an employee helped me) because if not I would have not figured it out that fast especially if picking up at nightSantiago S.
The person who deal with me was very nice and compassionatecordlyn L.
Everything was done via online through my phone which is android and not as easy to use for these type of activities. I can't scan and had difficulty uploading photos. I didn't get an email confirmation of my truck return and spent almost an hour on hold to talk to someone to confirm the return was processed. Also used online chat and had to wait over 20 minutes for that because the system knocked me out.Mitzi C.
The app didn't work so I had to wait over 40 minutes in line (and I was 3rd) just to pick up my truck and there was only one person working the returns which wasted another 30 minutes. I will never rent from this location again.Karen H.
Did not have my unit for storage and was understaffed. Took over an hour to get helped then had to return the truck on my phone since there wasn't an employee at the drop off for over 30 minutes.nathaniel Y.
Very long check out and check in times with the use of tech seemingly slowing the process down. Don't know if the system or the users fault !MICHAEL DEE S.
Worst experience I ever had with U Hall. Customer service was non existant. I was very dissappointed, as were other customers waiting in the customer service area who shared their frustrations.STEPHEN F.
Make sure the truck is filled with gas and does not contain previous contents before giving it to a new customer. Despite the issues, the staff especially Tricianna and Howard at Palm Bay Florida uhaul were very patient and helpful.Steven S.
SMALLER TRUCKS/PICKUP TRUCKS AVAILABLE TO RENT AT THIS WEST MELBOURNE LOCATION.DIETRICH S.
6h3 person that helped us with the car rental was very niceCHELO Z.
While the staff was great and pleasant to work with, they were understaffed. Long wait times to speak with anyone. The owner Howard seemed to be the gate keeper of knowledge to help customers and was constantly interrupted to help other staff members with customers. We had a HORRIBLE experience with Movinghelp.com, which is the reason we rented a truck. We were stood up by two separate moving companies, after paying over $600 + the cost of the truck rental! Howard was nice enough to approve a refund for the truck, but we have no print out or proof of this gesture. We're only hoping that we'll receive a full refund by the end of the week.Tabitha F.
The wait time was over an hour. I dealt with a guy by the name of Jeremy. He was not very help ful with explaining, why the reservation I placed online was an $50 difference. He was very rude about my questioning the price. Told me it is what it is. Would NEVER GO BACK TO THAT LOCATION. DROP OFF location rep wasn't much help either. He couldn't explain or tell me why the price was so different from the quoted price online. Overall horrible experience for myself and family. Not to mention also got the truck on E!DANYELLE T.
Need more counter helpRICHARD S.