I couldn't get the online check-in and check-out to work but luckily there was someone helpful available to assist me. Overall this was a very good experience.RONALD L L.
Moving Truck Rental in Perrysburg, OH at Perrysburg Self Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Perrysburg, OH 43551
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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I asked for a 20' truck and received a 26' truck. it worked out fine but kind of a big difference. They also did not have all the furniture pads I requested.Sarah V.
Nothing. The location was clean, the staff was knowledgeable and friendly. I will use this location again for my rental needs!Dearrus A.
Double check maps before driving around trying to find this place off of the address.maria M.
Was not my desired pick up location. Did not deal directly with Perrysburg self storage other than on the phone. They were professional and offered a solution to a 9 am pick up time when I originally cheduled a 7 am pick up time from the Alexis road location. This solution was to do everything online. This was a hassle and I was late getting back with it. Not to mention this location was out of my way by a substantial amount. So the included miles in the contract were basically to go get the Uhaul. Also had to wait on hold with corporate on Sunday to get my drop off location arranged as that had changed several times. And to let them know I was dropping the truck off on Sunday not Monday as that had somehow changed on my contract as well and I was charged accordingly. I have used Uhaul every time I have moved in the past. This was the first bad experience. The thing that makes me wonder is it wasn't just one problem, everything seemed to be a hassle. And my charge was a big mystery. The way I see it, the miles from the Perrysburg location to the Toledo Alexis road location should be credited to me, and my charge should only be from Saturday to Sunday.Benjamin C.
Very good service. Thank youALAN B.
Britney was very nice and helpful.Gary P.
Nothing needs improved. Thank youTimothy W.
It's not the location or the service person that ended up needing to assist me that was bad. It was the whole online complicated self check in process that turned into a mess.Gary S.
Customer service was unprofessional and passive aggressive. Need some serious chill pills from the manager and the others.Branden V.
I came to pickup and I had to be somewhere an hour away to pick up an item I was purchasing (which is why I rented the trailer) I called ahead before I got there. When I arrived she told me that she could not get into the system... I waited for 25 minutes while another employee came to help me and was able to get right in within one minute. Long story short I missed my pickup and rented the trailer and drove an hour for no reason. Completely unpleasant experience. Will never return.ANDREW P.
we love yhaulBrenda W.
Uhaul truck had to get jumped twice before I even left town. Driver side signal on trailer did not work. Took a long time to load car onto tow dolly due to ice. Had to wait 80 minutes in parking lot with a dog and two cats in the cold because the truck died and the office closed at 1pm...had no access to a bathroom. Miserable experience and I never wanted to use that location in the first place...had set reservation for close to my apartment over a week in advance and was advised there was a system error.Gina S.
Parking lot was a little on the small side but the staff was very friendly. And this has nothing to do with this location but I do not like the 4 day minimum charge, if I bring the u-haul back early I do t feel that I should have to pay for 4 daysPamela B.
If you order a product at one location DO NOT send them across town to pick up there order. I had to drive 30 miles out of my way to get the car dolly.James R.
On pickup we discussed the return time but nothing was said about how to do that since they would be closed by then. It worked out but I think that should be shared.Karen W.
Filed a complaint numerous issues not happy at allAngela C.
Checking in and out using the uhaul website was horrible. Both instances the website locked up halfway thru. It would download the first few pics but then lock up and show an error. Had to call for the after hour drop off and while the representatives were nice and helpful the process took over an hour. If the site was working it would've literally taken 5 mins. Unacceptable. So try not to drop off after hours. It'll make a long day so much longer.Daniel V.
A dollar a mile is a tad much.Considering i can rent a home depot van for 20 dollars an hour.I only rented this one to move my things from one storage unit to another in the same complex.JOHN M.
Overall this worked well for me. Would use this location again as need arises.Craig P.
Inside of unit was not clean. Mud everywhereJAMES M. H.
Easy to work with In and out quicklyRobyn M.
This team did a really nice job of being prepared and getting me through the process and on my way in a short amount of time. This has not always been the case with other locations. Maybe want to clarify where to return equipment during off hours when gate to storage trailer area is locked upMichael K.
No suggestionsERIC J.
My only complaint is I filled up the tank to where I thought 5/8 would be but was stilled charged 10.00 for gas. Maybe just stick to 3/4, 1/2, or 1/4 instead of a measurement the customer can't see.Adranne B.