Was fine, but this was the second time Uhaul had me drop off at a location other than my designated spot. I arrange my rentals ahead of time to avoid things like this.
Felicia B
Arco 42530
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals à Phoenix, AZ 85032
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- 3,0 - Cote moyenne des clients
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On website, we rented furniture dolly, only to discover upon picking up the truck that they did not have a furniture dolly. Also, we filled up the gas tank with a little bit more than was in the truck when we rented it. We were still charged $14.25 fuel fee. We will protest this charge. The Uhaul fuel estimator via photo does not accurately capture the fuel level. We even added another gallon of gas to try to get it to read the gas level and not charge the $14.25 fee, then the app stated that we owed even more. Ridiculous!
ELIZABETH AThey were rude and when we called customer service they didn't know what they were doing
SUSAN FThere was a big misunderstanding when picking up the truck, pushing my time back 4 hours. there was no furniture dolly which i was charged double for. the lady at the gas stop was very helpful in handling the situation but u-haul was not.
MADISON SThe U-Haul had the wrong starting mileage. I was over charged by about 50$ email sent to U-Haul with no response.
BOWAN K